One of my pairs had some small scratches in the lens. I submitted a warranty request to Smith to see if they could maybe buff them out or something. Instead they sent me a $250 voucher for a new pair, but I had to submit a photo of these pair being destroyed. Pretty top notch IMO, never had to send the glasses in. Just took pictures of the scratches and they approved the request based off those alone.
I have another pair of Smiths with more scratches on them, filled out a request and will see what they do
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I have another pair of Smiths with more scratches on them, filled out a request and will see what they do
Sent from my iPhone using Tapatalk
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