KUDOS TO XCALIBER CONTAINER.
We turned on the power and water to camp this weekend. Water was spraying everywhere from the tankless water heater inside the Xcaliber container. I called Xcaliber and we figured out that there was small amount of water in the unit from testing at the factory. We got to single digits this winter and with no power to heat the unit, the water heater froze and busted.
Even though I am 5 months out of warranty, and the failure was 100% my fault, Xcaliber is sending me a new replacement water heater for free. Amazing customer service.
We turned on the power and water to camp this weekend. Water was spraying everywhere from the tankless water heater inside the Xcaliber container. I called Xcaliber and we figured out that there was small amount of water in the unit from testing at the factory. We got to single digits this winter and with no power to heat the unit, the water heater froze and busted.
Even though I am 5 months out of warranty, and the failure was 100% my fault, Xcaliber is sending me a new replacement water heater for free. Amazing customer service.
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