Now I should have avoided this place since my friend said the owner inappropriately touched his girlfriend while giving her unnecessary shooting instruction there about 7 years ago, but I needed to acquire a particular hard to find bow . . .
What ensued was an extremely bizarre experience.
Entered store and waited 5 minutes for someone to come out. No one did so I opened and closed the door again so they could hear the bells go off again. Waited. Yelled hello. After 10 minutes I walked to the back office and asked if someone could help me up front. They said yes and eventually the owner walked to the end of the hallway and stopped, not coming any closer to the bow counter than that. He said nothing, just stood there glaring at me. I walked over and explained what I was looking for. Immediately it was apparent that he had copped an attitude towards me for who knows what reason.
I had been in contact with Bear archery to acquire a particular bow. They said they couldn't ship directly from the manufacturer, but gave me a short list of their distributors near me, all of which they said could order it, and Viking Archery was one. Bear Archery even gave me a voucher with the contact name and number of their agent, to pay shipping to their retail distributor for this bow. I mentioned to the owner that I hadn't seen the right handed version of this bow hanging in the rack, and asked if he didn't have it, could he please order it. I said I was willing to pay upfront. He didn't say whether he had it or not, and refused to order one. I attempted to show him the voucher from Bear Archery and he said I was I lying . . .
He then denied that he was a Bear Archery retail distributor, despite having dozens of their bows a few feet away, and despite Bear Archery specifically sending me there.
Definitely the most strange and one of the most rude customer experiences I've encountered.
What ensued was an extremely bizarre experience.
Entered store and waited 5 minutes for someone to come out. No one did so I opened and closed the door again so they could hear the bells go off again. Waited. Yelled hello. After 10 minutes I walked to the back office and asked if someone could help me up front. They said yes and eventually the owner walked to the end of the hallway and stopped, not coming any closer to the bow counter than that. He said nothing, just stood there glaring at me. I walked over and explained what I was looking for. Immediately it was apparent that he had copped an attitude towards me for who knows what reason.
I had been in contact with Bear archery to acquire a particular bow. They said they couldn't ship directly from the manufacturer, but gave me a short list of their distributors near me, all of which they said could order it, and Viking Archery was one. Bear Archery even gave me a voucher with the contact name and number of their agent, to pay shipping to their retail distributor for this bow. I mentioned to the owner that I hadn't seen the right handed version of this bow hanging in the rack, and asked if he didn't have it, could he please order it. I said I was willing to pay upfront. He didn't say whether he had it or not, and refused to order one. I attempted to show him the voucher from Bear Archery and he said I was I lying . . .
He then denied that he was a Bear Archery retail distributor, despite having dozens of their bows a few feet away, and despite Bear Archery specifically sending me there.
Definitely the most strange and one of the most rude customer experiences I've encountered.
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