Just a heads up. Costa was bought out. The warranty is no longer what it was. My wife said all of the pairs they sent in for warranty lately have not been honored. Still great sunglasses and a good price but don't expect them to take care of you if they break.
Just a heads up. Costa was bought out. The warranty is no longer what it was. My wife said all of the pairs they sent in for warranty lately have not been honored. Still great sunglasses and a good price but don't expect them to take care of you if they break.
They are still a lifetime warranty. I started the warranty process on two pairs last night. We will see what happens. They changed their system entirely - the issue before is Costa was covering cracked lenses from misuse under the warranty..now I imagine it will only be warranty defects covered.
They are still a lifetime warranty. I started the warranty process on two pairs last night. We will see what happens. They changed their system entirely - the issue before is Costa was covering cracked lenses from misuse under the warranty..now I imagine it will only be warranty defects covered.
Yes manufacturer defects only now which will be hard to prove. They had one of the best warranties in the business because they would fix/replace broken parts pretty much for any reason. Now they don't. Good luck with yours.
Yes manufacturer defects only now which will be hard to prove. They had one of the best warranties in the business because they would fix/replace broken parts pretty much for any reason. Now they don't. Good luck with yours.
Update: Both of my glasses are covered under warranty.
One of them the rubber molded nose piece failed (third time this has happened on this pair), other pair the plastic lenses cracked above the nose over time.
It is worth noting that now you send in an online claim with pictures of the damage and they evaluate without ever seeing the glasses. I assume if they can't tell you have to send them in for further evaluation. One of my pairs is discontinued so they are letting me choose a new pair of equal value.
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