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Old 07-28-2021, 04:11 PM   #1
S-3 Ranch
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Default Recall gone wrong

My truck had a recall and TSB , ignition, computer problem
Itís now sitting with zero way to repair because the micro chip shortage
No loaner, rental cars are zero available
Maybe I should start looking at renting a U-haul , got a ranch to run and feed, salt waiting on a loading dock,
Why start work you know canít be completed @ the dealership
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Old 07-28-2021, 04:19 PM   #2
kingranch
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what make are we talking here... ?
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Old 07-28-2021, 04:21 PM   #3
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So the dealership took your truck in, dismantled it, and are now waiting for the parts needed to put it back together?
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Old 07-28-2021, 04:21 PM   #4
hpdrifter
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why did you take it in?
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Old 07-28-2021, 04:22 PM   #5
dgilbert
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Is the truck running? Don't let them them have it if it's still useable.
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Old 07-28-2021, 04:41 PM   #6
S-3 Ranch
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2014 Silverado, no it’s not running, computer deleted, and till gmc gets some chips delivered
It has to sit in the bay , the service manager says parts are zero available, maybe next week or week after big maybe till parts are shipped “ our hands are tied till we get parts “
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Old 07-28-2021, 04:42 PM   #7
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Try a wrecking yard to get you going ?
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Old 07-28-2021, 04:42 PM   #8
justletmein
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Quote:
Originally Posted by S-3 Ranch View Post
2014 Silverado, no itís not running, computer deleted, and till gmc gets some chips delivered
It has to sit in the bay , the service manager says parts are zero available, maybe next week or week after big maybe till parts are shipped
Can you find a computer from a wreck or something and get it back?
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Old 07-28-2021, 04:43 PM   #9
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They made a mistake! They should have never started repairs without having parts in hand.
Sorry to hear sir.
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Old 07-28-2021, 04:51 PM   #10
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Quote:
Originally Posted by S-3 Ranch View Post
2014 Silverado, no itís not running, computer deleted, and till gmc gets some chips delivered
It has to sit in the bay , the service manager says parts are zero available, maybe next week or week after big maybe till parts are shipped ď our hands are tied till we get parts ď
Gas or diesel
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Old 07-28-2021, 04:59 PM   #11
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Originally Posted by Hoytbowhunter View Post
Gas or diesel
Gas , when I was shopping for a 1 ton a couple of years ago , ram had close to 100 ram 1500 diesels sitting in a back lot waiting for parts I guess the automobile parts industry is failing
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Old 07-28-2021, 04:59 PM   #12
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Sent you a PM.
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Old 07-28-2021, 05:05 PM   #13
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That dealership would be sending me home in a truck, or become the recipient of a lawsuit for lost time & wages.
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Old 07-28-2021, 05:07 PM   #14
AntlerCollector
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Wow! I’m assuming it was running when you brought it in there. It just needed the recall work done. If that’s the case they never should have started the work. I’d be raising all kinds of hell with them. So they can’t put it back like it was? That just doesn’t seem right at all. I would be there right now demanding my truck back as it was or another vehicle to drive.
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Old 07-28-2021, 05:19 PM   #15
Benno
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Quote:
Originally Posted by S-3 Ranch View Post
2014 Silverado, no itís not running, computer deleted, and till gmc gets some chips delivered
It has to sit in the bay , the service manager says parts are zero available, maybe next week or week after big maybe till parts are shipped ď our hands are tied till we get parts ď
Ok, so if it wasnít running, itís still not running. Nothingís changed other than the location of the truck not running. I understand being frustrated not having a truck, but nothingís the dealership can do about the availability of the part.

If you drive it in for the recall and later they told you it could be weeks, I would be ******.
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Old 07-28-2021, 05:22 PM   #16
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Where are you located? Do you have any buddies that can lend a hand?
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Old 07-28-2021, 05:44 PM   #17
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“” If you drive it in for the recall and later they told you it could be weeks, I would be ******.””
I drove it into dealership in theft mode, the computer couldn’t talk to the brakes or ignition properly ( so said the code reader)
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Old 07-28-2021, 07:27 PM   #18
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Quote:
Originally Posted by Benno View Post
Ok, so if it wasnít running, itís still not running. Nothingís changed other than the location of the truck not running. I understand being frustrated not having a truck, but nothingís the dealership can do about the availability of the part.

If you drive it in for the recall and later they told you it could be weeks, I would be ******.
Bam!!
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Old 07-28-2021, 07:28 PM   #19
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So what if the chip makers decided to charge the dealerships 5 grand over retail?
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Old 07-28-2021, 07:47 PM   #20
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Quote:
Originally Posted by S-3 Ranch View Post
My truck had a recall and TSB , ignition, computer problem
Itís now sitting with zero way to repair because the micro chip shortage
No loaner, rental cars are zero available
Maybe I should start looking at renting a U-haul , got a ranch to run and feed, salt waiting on a loading dock,
Why start work you know canít be completed @ the dealership
We have been finding out all of this mess in the past few months. We planned to rent a van to take our daughter to Tennessee, turns out no rental car companies had any vans, no trucks, no SUVs. Then right before our daughter graduated, a guy ran a red light and totaled her car. The other person's insurance, gave her the green light to get a rental car. Turns out it was not that easy. After three days of checking rental car companies, they finally found a car to rent.

In the process of her car getting totaled and then moving her, we found there are very few rentals, because the rental car companies sold off most of their cars last year. Then with the chip shortage, the manufactures have cars lined up at the plants, waiting on computers. So a bunch of people have figured out that U-Haul has vans and trucks, so those are getting rented as fast as they come in. Same with Home Depot pickups.

I really wonder if someone knew how this whole mess would snowball into what it has, or if this whole mess we have been dealing with for a year, is just a lack of foresight. I keep wondering, if someone knew if they shut down businesses and or sent people home in fear of dying, that they could ripple our country as thoroughly as they have.
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Old 07-28-2021, 07:57 PM   #21
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So your truck had a working computer and now needs a new chip in it? Doesn’t make sense.
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Old 07-28-2021, 08:04 PM   #22
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https://www.ebay.com/itm/18466892887...item2aff203b67

But that and walk in there with it, tell them to reimburse you.
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Old 07-28-2021, 08:52 PM   #23
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Sounds to me like the truck was unusable (theft mode I think you called it?) when you dropped it off and is still unusable because of lack of parts?

Irritating as heck I can imagine but not like it was running and you took it in for a recall and they put it into a state of unusable

Or do I have the situation wrong?
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Old 07-28-2021, 09:02 PM   #24
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Just to make sure I am reading the story straight. Your 7 yr old vehicle with a FREE repair was taken in. That tells me that when the recall you brought it in for was opened late 2015 early 2016. If memory serves me correctly. You bring it in after they mailed the final notice or a letter of some sort. Probably because you severed the dealer relationship after purchase. You take it to wal mart for oil changes. Your responsibility is in 2 areas. 1. Maintain your vehicle at the dealer. Not required but recommended. 2. When you dropped it off. You did not inquire with the service department. Inquiring and asking, hey what does this repair look like. What will it take. Is now the best time. Etc.

So had the above bee. Done you would know, that depending on programming codes, build date etc. Your truck may be dead lined for a free repair. That you likely could wait for as the truck is 7 yrs old and under 125K miles.

Poor communication on the dealer side yes. Poor investigation on your side 100%

Had you brought this vehicle in for services at scheduled intervals. You would have known no later than early 2016 this repair was needed. Which at that time parts are readily available.

After all ..most of you think dealerships are the devil. Why wouldn't they want free recall money from GM?
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Old 07-28-2021, 09:12 PM   #25
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Quote:
Originally Posted by BTLowry View Post
Sounds to me like the truck was unusable (theft mode I think you called it?) when you dropped it off and is still unusable because of lack of parts?

Irritating as heck I can imagine but not like it was running and you took it in for a recall and they put it into a state of unusable

Or do I have the situation wrong?
You would be correct, the cpu wouldnít recognize the keys sometimes and then when started throwing abs code & theft mode
I nursed it in , we have a Tahoe that had the same problem a bad cpu , my frustration is the unknown amount of time, ď week or a month we donít know ď
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Old 07-28-2021, 09:24 PM   #26
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Some one could make a fortune right now if they could figure out how to make the chips.
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Old 07-28-2021, 09:31 PM   #27
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Quote:
Originally Posted by S-3 Ranch View Post
You would be correct, the cpu wouldnít recognize the keys sometimes and then when started throwing abs code & theft mode
I nursed it in , we have a Tahoe that had the same problem a bad cpu , my frustration is the unknown amount of time, ď week or a month we donít know ď
I can definitely sympathize with that
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Old 07-28-2021, 11:50 PM   #28
S-3 Ranch
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Quote:
Originally Posted by Big Lee View Post
Just to make sure I am reading the story straight. Your 7 yr old vehicle with a FREE repair was taken in. That tells me that when the recall you brought it in for was opened late 2015 early 2016. If memory serves me correctly. You bring it in after they mailed the final notice or a letter of some sort. Probably because you severed the dealer relationship after purchase. You take it to wal mart for oil changes. Your responsibility is in 2 areas. 1. Maintain your vehicle at the dealer. Not required but recommended. 2. When you dropped it off. You did not inquire with the service department. Inquiring and asking, hey what does this repair look like. What will it take. Is now the best time. Etc.

So had the above bee. Done you would know, that depending on programming codes, build date etc. Your truck may be dead lined for a free repair. That you likely could wait for as the truck is 7 yrs old and under 125K miles.

Poor communication on the dealer side yes. Poor investigation on your side 100%

Had you brought this vehicle in for services at scheduled intervals. You would have known no later than early 2016 this repair was needed. Which at that time parts are readily available.

After all ..most of you think dealerships are the devil. Why wouldn't they want free recall money from GM?
Actually I have only recently quit doing oil changes with cavender Chevy
1. I had a oil change package till 36,000 , itís got 62,000 but still got my oil and tire rotation and recommended service manual maintenance during tsbís
2. Itís seen its fair share of recalls and TSBíS ( not all applied to my truck however here is a list)

TSB Number & Issue Date / TSB Title
14315A JUN 14 Recall - Audible Warning Non-Compliance
14121B MAY 14 Recall - A/T Oil Cooler Line Connection
14204 MAY 14 Recall - Inner Tie Rod Torque
14008A JAN 14 Recall - Exhaust System Components Overheat
13323 OCT 13 Recall - Seat Back Recliner Lever Non-Compliance
13230B JUL 13 Recall - Passenger Air Bag Inflator Weld May Fracture
13370A JAN 14 Recall - Fuel Pump Pressure Regulator Replacement
14126A JUL 14 Campaign - Odometer Display is Incorrect
14002A FEB 14 Campaign - Poor Underbody Appearance
13430 DEC 13 Campaign - Rear Differential Pinion Nut Improperly Fastened
13356 NOV 13 Campaign - Forward Collision Alert Audible Warning Inop.
13318 NOV 13 Campaign - Power Sliding Back Window Inoperable
13330 OCT 13 Campaign - Active Fuel Management Calibration
13331 OCT 13 Campaign - High Pressure Fuel Pump Replacement
13314 OCT 13 Campaign - Engine Oil Pump Replacement
13310A OCT 13 Campaign - Seat Back Movement
13304 SEP 13 Campaign - Incorrect Alternator Installed in Vehicle
13290A SEP 13 Campaign - Engine Piston Oil Squirters are Bent
13257 AUG 13 Campaign - Body Control Module Software Update
13259 AUG 13 Campaign - Fuel Pump Replacement
13254 AUG 13 Campaign - Throttle Body Replacement
13240 JUL 13 Campaign - Power Steering Loss in Extreme Heat/Cold
13186 JUN 13 Campaign - Incorrect Battery Current Sensor Installed
13167A JUN 13 Campaign - Rubber Floor Mats Missing From Vehicle
00-00-89-027H JUL 14 Interior - Eliminating Unwanted Odors
14-06-04-004B JUL 14 Engine, Fuel System - Various Noises During Engine Operation
10-08-46-001B JUL 14 OnStar(R) - Inadequate Radio Mute During Nav. Announcements
PIT5231A JUL 14 Audio System - Blank Display/DTC U150F Stored
PI1212A JUN 14 Instruments - Improper/Incomplete Cluster Programming
PI1273 JUN 14 Steering - Svc. Power Steering Message/DTC C056D-39
PIT4250G JUN 14 Body - Water/Dust Through Bed Stake Pocket Openings
PIP4112P JUN 14 Drivetrain Controls - Sag/Hesitation on Acceleration
PIP5137C JUN 14 Engine - Rough Idle/Vibration In Drive
05-03-08-002F JUN 14 Suspension - Shock Absorber/Strut Replacement Guidelines
PI1266 JUN 14 Audio System - Radio Reprogramming Using Techline(R)/SPS
PI1268 JUN 14 Lighting - RSE/Rear Dome Lamps Flicker With Turn Signals On
PIT5298 JUN 14 Electrical - Installation od Upfitter Auxiliary Switches
PI1265 JUN 14 Steering - Popping Noise From Front End of Vehicle
PI0373B JUN 14 Body - Power Foldaway Mirror Glass Shakes/Flutters
PI1262 JUN 14 Interior - Noise From The Center Console
PIC5088E JUN 14 Audio System - XM(R) Band Not Receiving All Channels
PIC5588B JUN 14 OnStar(R) - Replacement Module Activation/Programming
PI1126C JUN 14 Instruments - Various Malfunctions, Issues
PIT5277A JUN 14 Audio System - Various Radio Concerns
PIP4112P JUN 14 Engine Controls - Normal Sag/Hesitation on Acceleration
PIT5293 JUN 14 A/C - Unwanted Compressor Operation After Turning Off
PIT4250G JUN 14 Body - Water/Dust Through Openings Under Bed Rails
14212 JUN 14 Campaign - Towing Capacity Owners Manual Supplement
PIP4653E JUN 14 A/T Controls - MIL ON/Multiple DTC's Stored in The TCM
PIT5266B MAY 14 Starting System - No Crank/Click No Crank
00-03-10-006J MAY 14 Tires - Radial Force Variation (RFV) Information
03-03-10-007I MAY 14 Wheels/Tires - OE Tire and Wheel Characteristics
PI1238A MAY 14 Audio System - No XM(R) On Start Up
12-08-132-001B MAY 14 Electrical - Power Outlet/Trailer Lighting Fuse Replacement
PIP5199 MAY 14 Engine - Crankshaft Balancer Appears To Be Wobbling
06-00-89-029J MAY 14 Interior - Cleaning Plastic Surfaces
PIP3119M MAY 14 Exhaust System - Catalytic Converter Break In Information
14-08-117-001 MAY 14 Body Controls - Unable to Clear BCM DTC's After Repairs
PI1235 MAY 14 Electrical - Proper Ground Terminal Repair Information
05-06-04-035D MAY 14 Fuel System - E85 Fuel Usage Information
PI1215A MAY 14 Fuel System - MIL ON, DTC P0232 Set Diagnostic Tip
PIT5285 MAY 14 Cell Phone - Call Screen Displayed After Call is Ended
PIT5232A MAY 14 Instruments - Outside Temperature Won't Update
PIP5175B MAY 14 A/T - Launch Shudder, Delayed Engagement, 1-2 Shift Bump/Clunk
PIT5283 MAY 14 Audio System - Radio Touchscreen Inaccurate/Hard to Use
PIP5130D APR 14 Engine - Intermittent No Start, DTC's P0011 or P00C6
07-08-42-006I APR 14 Lighting - BCM Updates for Bulb Outage Detection
PIT5282 APR 14 Electrical/Brakes - Aftermarket Trailer Brake Controller
PIC5991 APR 14 Cell Phone - Brief Static During Outbound Bluetooth(R) Calls
01-08-42-001J APR 14 Lighting - Exterior Lamp Condensation/Replacement Guidelines
02-08-42-001G APR 14 Lighting - Head/Tail/License/Fog/Driving Lamp Damage Info.
PIC5491F APR 14 OnStar(R) - System Will Not Power Up
PI1221 APR 14 Body - Excessive Wind Noise From Front Door Glass Area
PIP5168C APR 14 Engine - Crank But No Start
PI1159C APR 14 Infotainment System - Various Issues/Concerns
PI1187A APR 14 Mirrors - Interior Rearview Mirror is Loose
PIT5272 APR 14 Body - Whistle Noise Heard Inside Vehicle While Driving
PIT5274 APR 14 Lighting - Roof Beacon Lighting Harness Location
PIP3343E APR 14 Engine - Oil Leaks in Extremely Cold Temperatures
PIP5189 APR 14 Fuel System - Black Smoke On Cold Start
PI1210 APR 14 Interior - Rattle From Front Floor Center Console
PIC5978 MAR 14 Audio System - Favorites List Covers Menu Options
PIT5241B MAR 14 Electrical - Adding Integrated Trailer brake Controller
PI1201A MAR 14 Exhaust System - Buzz/Pop/Rattle or Whistle Noises
PIT5161B MAR 14 Fuel System - Bump or Clunk After Stopping (Normal Condition)
PIC5854B MAR 14 Audio System - HD Radio Signal Cuts In and Out
PI1180A MAR 14 Antitheft - Intermittent No Start/Security Lamp ON/DTC's Set
PIT5268 MAR 14 Audio System - Normal Operating Characteristics
PI1199 MAR 14 Exhaust System - Engine Cranks, No Start, Loud Backfires
PIT5253A MAR 14 Ignition System - Intermittent No Start With DTC P1682
PI1105A MAR 14 Electrical - Trailer Brake Controller Harness Information
PI1174A MAR 14 Instruments - Knob Ring Illumination Information
PI0970A MAR 14 Body - Difficult to Engage Tonneau Cover Clamps
PIT5964 MAR 14 OnStar(R) - Canadian Customers Unable to Make Calls in USA
PIC5374C MAR 14 OnStar(R) - Off Route Message During Turn-By-Turn Operation
PIC4801F MAR 14 OnStar(R) - Turn-By-Turn Feature Inoperative
PI1183 FEB 14 Interior - Front Seat Lateral Movement or Clicking Noises
PIC3011H FEB 14 OnStar(R) - Voice Recognition Operation Issues
PI0737A FEB 14 Body - Rear Doors Intermittently Won't Open From Inside
09-03-10-016B FEB 14 Wheels - Preventing Chrome Clad Wheel Damage
12-03-10-002A FEB 14 Wheels/Tires - Vibration Felt Between 58-72 MPH
PIC5968 FEB 14 Navigation - Normal Map View Changes During Operation
07-03-10-008D FEB 14 Tires - Mild Feathering Information
05-03-10-020E FEB 14 Tires - Nitrogen Gas Usage Information
08-03-10-006E FEB 14 Wheels/Tires - Tire Slowly Goes Flat on Aluminum Rim
PIT5245A FEB 14 A/C - Blower Motor Noisy or Vibrates in Freezing Temps
PIT4943C FEB 14 Emissions - EVAP DTC P0442 Diagnosis
PIT5240B FEB 14 A/C/Interior - A/C, Seat Heater Operation During Remote Start
PIT5233A FEB 14 Starting System - Difficult to Turn Key in Ignition
02-08-98-002E FEB 14 Body - Hem Flange Rust Repair Information/Procedure
PI0360C FEB 14 Keyless Start - Inoperative Using OnStar(R) Remote Link
PI0488D FEB 14 A/T - No Forward Engagement/Slipping
PIT5238A FEB 14 Body - Accessory Tow Hook Installation Information
PIT5252A FEB 14 Body Controls - Horn/Wipers/Hazard Flashers Stuck ON
PIP5179 FEB 14 Fuel System - Extended Cold Start Crank Times
PIP5174A FEB 14 Fuel System - Extended Crank Time When Using E85 Fuel
PIT5255 JAN 14 Body Controls - False DTC B263A SYM04
PIP5176 JAN 14 Cooling System - Engine Runs Hot or Overheats
99-08-51-007F JAN 14 Wheels - Information Regarding Refinishing Aluminum Wheels
PIT5244A JAN 14 Body - Tailgate Pop/Click/Snap When Opening
PIT3227J JAN 14 Body - Tailgate Cable Slack
PIC5161D JAN 14 Audio System - Normal Key OFF Operation
PIT5248 JAN 14 Body Controls - Unable To Clear Chassis Control Module DTCs
PIT5249 JAN 14 Brakes - New DOT 3 Brake Fluid
PIP4670D JAN 14 Computers/Controls - Module Swapping Warning
PIC5953 JAN 14 Cell Phone - Voice Recognition Issues Involving Emojis/Symbols
PIP5092A JAN 14 Drivetrain - Driveline Noise/Vibration Diagnostic Aids
PIT5247 JAN 14 Fuel System - E85 Fuel Capability
PIT5195A JAN 14 Instruments - Speedometer Needle Accuracy
PIT5245 JAN 14 A/C - Blower Motor Noisy or Vibrates
PI1103A JAN 14 Memory Systems - Power Seat/Mirror Inoperative
PI0281D JAN 14 Body - Under Body Corrosion
PIP3140F JAN 14 Vehicle - Abnormal Noise/Vibration Due to Aftermarket Items
PIT5229A JAN 14 A/C - Excessive Dust Intrusion Into Interior
01-07-30-042H JAN 14 A/T - 2-3 or 3-2 Shift Clunk Noise Information
PI1150 JAN 14 Starting System - Clicking Noise From Rear of Engine
05-00-89-072C DEC 13 Fuel System, Engine - Fuel and Oil Additive Information
00-06-01-026E NOV 13 Engine - Inspection After Severe Internal Engine Damage
PI0018B NOV 13 Body - Front/Rear Side Door Windows Bind/Noisy/Move Slowly
05-06-04-022J NOV 13 Fuel System - TOP TIER Gasoline Information (Canada)
04-06-04-047L NOV 13 Fuel System - TOP TIER Gasoline Information (US)
10-08-110-001A NOV 13 Interior - Proper Use of Floor Mats
06-08-51-005C OCT 13 Body - Hem Flange Sealer for Corrosion Protection
01-06-01-011H OCT 13 Engine - Oil Consumption Guidelines
00-03-10-002H OCT 13 Wheels - Chemical Staining on Chromed Aluminum Wheels
13-08-43-001 SEP 13 Wipers/Washers - Wiper Blade Identification
06-08-44-012G SEP 13 Navigation System - DVD Navigation Update Program
13-08-66-001 SEP 13 Body - Tailgate Hinge Lubrication Procedure
07-02-32-002N SEP 13 Steering - Power Steering Fluid Leaks
01-08-51-003D SEP 13 Body/Frame - Anti-Corrosion Material Application
10-08-44-006B SEP 13 Navigation System - Reporting Missing/Inaccurate Map Data
13-03-10-002 SEP 13 Wheels/Tires - Vibration Diagnostic Tips
06-06-01-010B AUG 13 Exhaust - Close-Coupled Converter and Engine Replacement Info
99-09-40-005G AUG 13 Restraints - Seat Belt Extender Availability
10-00-89-010C JUL 13 Locks - Key Code Security Rules, Applications (Canada)
13-00-89-008 JUL 13 Electrical - Wiring Repair Information
13-00-90-001 JUN 13 Engine - 2014 Model Year Engine Oil Information
09-00-89-029K JUN 13 Locks - Replacement Key, Key Cutting Procedure
05-09-40-002G JUN 13 Restraints - Normal Seat Belt Operating Characteristics
07-08-49-020H JUN 13 Instruments - Odometer Programming Quick Reference
PI0011C MAY 13 Body - Door Latch Diagnostic Procedures
08-07-30-026B MAY 13 A/T - Slight Movement in PARK on Cold Start Up
11-00-90-001B MAY 13 Engine - dexos 1(R) and dexos 2(R) Oil Specs/Information
03-08-48-006I MAY 13 A/C - Window Defroster Contact/Tab Repair Information
09-06-04-026G MAR 13 Engine Controls - Non-GM Engine/Transmission Calibration ID
99-08-51-001C FEB 13 Body - Paint-less Dent Repair Process
10-08-45-001D FEB 13 Electrical - Ground Repair Information
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