If there isn’t one thing that hacks me off more about online companies trying to pocket our industries cash in the retail world is the following. FOUNDRY35 offers a release for a great deal well below avg retail true-fire Hardcore Max for @$80. I am in need of a new one before the season opener to practice with as I do with any new equipment. Pulled the string on the purchase and **BAM* instantly money is taken out of my account and sent to there account (as it should be). I receive an email that order has been processed and will be out for shipping. I await a week later and still no release. I send emails. I call company leaving messages and ZERO response. Several days later I happen to find them on Facebook and send a PM via social media (still no response from them via email or telephone) I write them an instant message and get a response. “Sorry out of stock and backordered” typical right? Company taking your money and holding onto it by selling something they don’t even have. So I am told that another shipment will be in the following week and asked if I still want to keep the order in process. I told them yes as long as I get the item I purchased. Here we are awaiting another week and nothing. I have received Zero correspondence from them. I send them another PM via social media and they respond “sorry we didn’t receive any and they are backordered”. They stated they will refund my money and it should be back in my account in a few days! So at the end of the day these companies that advertise sales on merchandise they don’t even own or can get in any timely manner are ripping people like us off off taking our money. I am convinced I could have waited a year and would have never gotten that release. And had I not found the Facebook page I would have never received my money back either. 1.) Don’t offer services or merchandise you don’t even have! 2.)If you run out of stock process the order and let the customer know they won’t be receiving the item! 3.) Don’t lie and state more will be coming in when they are not tying up our money and time even longer. RANT OVER!!! Foundry35 is NO BUENO in my books.
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