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Just called since my $50 a month promo expired. First ladt offered me $5 a month off. I told her not to insult me again and she transferred me to the loyalty dept. I told the guy I'd give him one chance to make an acceptable offer or I was calling Dish. He immediately offered $75 off for 12 months. My bill will be $28.48 for the next 12 months for the Choice Extra package. That was pretty easy.
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I had cancellation set for today because they only offered $50 off for 12months. They never called so I gave them a call yesterday and said I’d give them one last try to keep my business. Guy offered $85 off for 12months but I did have to sign a yr contract. Guess I’m staying another 1yr.
I’ve been with them since 2003.
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Just got off the phone with the loyalty department. I’m happy. I had an expiring 2 year contract where I would be losing a $75 a month discount. They extended the discount for a year and gave me an additional $30 month off. Bottom line is I was paying $116 month drive out for tv and internet and now it is gonna be $85 month
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Originally posted by 12RingKing View PostJust got off chat.
Had my bill lowered another $65. That’s a $30 and $65 for $95 total off for 12 months. It’ll be $26.48 for 12 months. Score again!
$81.48 for tv and internet per month.
I had someone from direct tv offer me a similar price but it did not show up on my bill to reflect that. I called them and spent an hour with 3 different people who would not honor the first price I was given. All they would do is give me the same discount I had for the 12 previous months 65.00. Be sure and watch the lying bast____.
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Originally posted by tpack View PostI had someone from direct tv offer me a similar price but it did not show up on my bill to reflect that. I called them and spent an hour with 3 different people who would not honor the first price I was given. All they would do is give me the same discount I had for the 12 previous months 65.00. Be sure and watch the lying bast____.
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Originally posted by tpack View PostI had someone from direct tv offer me a similar price but it did not show up on my bill to reflect that. I called them and spent an hour with 3 different people who would not honor the first price I was given. All they would do is give me the same discount I had for the 12 previous months 65.00. Be sure and watch the lying bast____.
She gave me specific numbers on what my bill will be which reflects both of the promotions.
Hopefully I don’t have to call them on it...
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Slightly off topic, I cut Directv a couple weeks ago. Switched to FUBO so I can still watch Astros and have sling for Aggie football. The guy that I spoke with didn’t even try to retain me as a customer. I was ok with staying with them for the right price but I didn’t ask for any discounts. I was shocked at how easy they let me cancel. It worked out though, saving $40 overall and no more contracts.
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Originally posted by gb22250 View PostSlightly off topic, I cut Directv a couple weeks ago. Switched to FUBO so I can still watch Astros and have sling for Aggie football. The guy that I spoke with didn’t even try to retain me as a customer. I was ok with staying with them for the right price but I didn’t ask for any discounts. I was shocked at how easy they let me cancel. It worked out though, saving $40 overall and no more contracts.
Every year I just call the loyalty department and they’re quick to give me a discount.
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I called the loyalty department 2 weeks ago. Evidently if you have been a customer since 2013 and probably over paying, they will give you a **** good deal. I upgraded my internet to 100 mb and upgraded my direct tv boxes including getting an extra box for $100 bucks less than I was paying. My new bill is $50 bucks a month for everything. I even got the sports package for free for 6 months. I’ve had 4 ATT employees tell me they pay more than that a month. I guess I’m sticking with them another year.
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Directv sucks
I've been getting the runaround on my bill. In December 2017 the offered me a discount for 12 months and my bill was supposed to be $32.99. January bill came and it was correct. February it went to $51.00 and kept going up. I called back in May and they lowered it back to $32.99.
I started calling again in December and was told I had no promotions available. Called in January and was told the same thing. Called in February and was given a discount and told my bill would be $36.99 + tax for 12 months. Received my bill for March and it was $96.99.
I made some more calls this week and was told they would not honor what I was told in February. Ticked me off. I've been with Directv since 1999.
Here's the odd part. I called for my Mother-in-Law in Feb. and they reduced her bill to $3.98 + tax. SMDHLast edited by Froggy; 03-10-2019, 11:43 AM.
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