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Need computer Guru help.
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My recommendation is to make sure you have all the latest drivers, (Go to Asus and search by model). I had to get this to plug into the Thunderbolt port for one HDMI connection to monitor and then used the built in HDMI on the laptop. Allows me to have 3 displays. https://www.bestbuy.com/site/j5creat...?skuId=6357396
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