Reply
Go Back   TexasBowhunter.com Community Discussion Forums > Topics > Around the Campfire
 
Thread Tools Display Modes
Old 03-14-2019, 05:40 PM   #1
BLACKFINTURKEY
Ten Point
 
BLACKFINTURKEY's Avatar
 
Join Date: Oct 2015
Location: Marion,Texas
Hunt In: Marion,Texas
Default Power pole warranty 👍🏼

Gotta take a minute to brag on the folks at power pole for their warranty. I own 2 power pole micro anchors and one of the teeth that hold the power plug in place rusted out, the anchor wouldnít act right. I emailed the warranty department within a few hours they had given me instructions to ship the unit to them. They replaced unit with a brand new one and I just received the tracking number back to me. No questions asked no pictures no hassle! Easy breezy!
BLACKFINTURKEY is offline   Reply With Quote Back To The Top
Old 03-14-2019, 05:54 PM   #2
Diamond07
Six Point
 
Diamond07's Avatar
 
Join Date: Oct 2007
Location: Boerne, TX
Hunt In: No Limits
Default

Thatís awesome to hear! I was considering switching over to Minn Kota Talon for a while but these stories keep me on the Powerpole side.
Diamond07 is offline   Reply With Quote Back To The Top
Old 03-14-2019, 06:05 PM   #3
redfishted
Ten Point
 
redfishted's Avatar
 
Join Date: Aug 2009
Location: Madisonville, Texas
Hunt In: Texas, Kansas, Iowa
Default

Good to know
redfishted is offline   Reply With Quote Back To The Top
Old 03-14-2019, 07:01 PM   #4
Shu
Four Point
 
Join Date: Feb 2018
Location: Helotes
Default

They are great to work with. Definitely the best company I have ever worked with in the marine industry.
Shu is online now   Reply With Quote Back To The Top
Old 03-14-2019, 07:12 PM   #5
splitfinger
Ten Point
 
splitfinger's Avatar
 
Join Date: Oct 2006
Location: Jasper
Hunt In: Behind the House
Default

I can second this. I was filling up with gas this week and a Power Pole Service Truck was there. I needed a quart of their oil and asked the guy if he could sell me one. Sure, he said and handed me one. I asked how much and he said it was on the house. I tried to pay but he insisted. That said, they have my business from now on.

Doug Key
splitfinger is offline   Reply With Quote Back To The Top
Old 03-14-2019, 07:22 PM   #6
Mexico
Pope & Young
 
Mexico's Avatar
 
Join Date: Jun 2012
Location: Clear Lake Tx
Hunt In: Old Mexico, Centerville Tx
Default

I've heard the same, that their warranty is top notch!
Mexico is offline   Reply With Quote Back To The Top
Old 03-14-2019, 07:36 PM   #7
Quackerbox
Pope & Young
 
Quackerbox's Avatar
 
Join Date: Jul 2010
Location: Magnolia
Hunt In: The woods
Default

Stories like these is why I went power pole.

Sent from my SM-G930V using Tapatalk
Quackerbox is offline   Reply With Quote Back To The Top
Old 03-15-2019, 06:08 AM   #8
Mr. Whiskers
Pope & Young
 
Mr. Whiskers's Avatar
 
Join Date: Dec 2006
Location: Magnolia, Tx
Hunt In: South Texas
Default

There customer service is second to none. Awesome company to deal with
Mr. Whiskers is offline   Reply With Quote Back To The Top
Old 03-15-2019, 06:24 AM   #9
patwilson
Six Point
 
patwilson's Avatar
 
Join Date: Jan 2018
Location: Angleton
Hunt In: Edna
Default

Their customer service is Top Notch. They have always taken care of me when needed.
patwilson is online now   Reply With Quote Back To The Top
Old 03-15-2019, 08:53 AM   #10
scotth89
Ten Point
 
scotth89's Avatar
 
Join Date: Nov 2008
Location: Conroe
Hunt In: Looking yet again...
Default

Iíve had multiple great experiences with their warranty department. Only one negative when they charged me ~$20 to ship ~$5 in parts.
scotth89 is offline   Reply With Quote Back To The Top
Old 03-15-2019, 09:03 AM   #11
SFAbowhunter
Pope & Young
 
SFAbowhunter's Avatar
 
Join Date: Jul 2008
Location: Melissa, Texas
Hunt In: Choctaw Co. OK
Default

Their warranty department is BEYOND better than any other company I have dealt with.

I have had a micro anchor from them since Christmas. I had the top handle of the anchor pop off in the lake on my second outing with it...They asked for my address and a copy of the receipt, and sent me a brand new one. Back in February I had issues with the motor randomly setting the anchor and pulling back up. Emailed them and they sent me a brand new unit no questions asked. It has been a breeze working with them and I'm glad they stand behind their products like they do.
SFAbowhunter is offline   Reply With Quote Back To The Top
Old 03-15-2019, 10:12 AM   #12
cwill
Ten Point
 
Join Date: Mar 2007
Location: Bellville Tx
Hunt In: Burnet County
Default

Was just reading about the micro last night and several posts talked about their excellent customer service. For you guys with a micro what size boats are you running them on? I have a 18 foot aluminum with 115hp motor and was wondering how the micro would do.
cwill is offline   Reply With Quote Back To The Top
Old 03-15-2019, 10:20 AM   #13
MDemel
Six Point
 
MDemel's Avatar
 
Join Date: Apr 2018
Location: League city
Hunt In: Victoria
Default

Had an issue with mine a few months ago, contacted customer service and within a couple days I had a complete parts replacement kit on my doorstep at no cost to me. Great people to work with!
MDemel is offline   Reply With Quote Back To The Top
Old 03-15-2019, 10:44 AM   #14
jds247
Eight Point
 
jds247's Avatar
 
Join Date: May 2013
Location: Bridge city Texas
Hunt In: Jasper county newton county and sabine county
Default

I decided to add a second power pole to my boat last year. They had discontinued the pole I had on my boat but when I called them they made me one to match so I wouldn't have to buy 2 new ones.. great service ..I'm a fan
jds247 is online now   Reply With Quote Back To The Top
Old 03-15-2019, 01:29 PM   #15
kevin nicholls
Ten Point
 
kevin nicholls's Avatar
 
Join Date: Nov 2010
Location: pasadena tx
Hunt In: Who knows
Default

Quote:
Originally Posted by cwill View Post
Was just reading about the micro last night and several posts talked about their excellent customer service. For you guys with a micro what size boats are you running them on? I have a 18 foot aluminum with 115hp motor and was wondering how the micro would do.
I have a Mako Pro Skiff 17'. I should have put one on there years ago. It holds my boat just fine.
kevin nicholls is offline   Reply With Quote Back To The Top
Old 03-15-2019, 02:28 PM   #16
BLACKFINTURKEY
Ten Point
 
BLACKFINTURKEY's Avatar
 
Join Date: Oct 2015
Location: Marion,Texas
Hunt In: Marion,Texas
Default

Quote:
Originally Posted by cwill View Post
Was just reading about the micro last night and several posts talked about their excellent customer service. For you guys with a micro what size boats are you running them on? I have a 18 foot aluminum with 115hp motor and was wondering how the micro would do.
I added mounts on my bay boat itís 17í heavy fiberglass with a 50hp and it holds fine as long as itís not super windy.
BLACKFINTURKEY is offline   Reply With Quote Back To The Top
Old 03-15-2019, 08:49 PM   #17
cwill
Ten Point
 
Join Date: Mar 2007
Location: Bellville Tx
Hunt In: Burnet County
Default

Quote:
Originally Posted by kevin nicholls View Post
I have a Mako Pro Skiff 17'. I should have put one on there years ago. It holds my boat just fine.
Quote:
Originally Posted by BLACKFINTURKEY View Post
I added mounts on my bay boat itís 17í heavy fiberglass with a 50hp and it holds fine as long as itís not super windy.
Thanks! I think I'd be fine since the stuff I fish has a soft bottom.
cwill is offline   Reply With Quote Back To The Top
Old 03-16-2019, 05:37 AM   #18
Quackerbox
Pope & Young
 
Quackerbox's Avatar
 
Join Date: Jul 2010
Location: Magnolia
Hunt In: The woods
Default

Quote:
Originally Posted by jds247 View Post
I decided to add a second power pole to my boat last year. They had discontinued the pole I had on my boat but when I called them they made me one to match so I wouldn't have to buy 2 new ones.. great service ..I'm a fan
Now thats awesome!

Sent from my SM-G930V using Tapatalk
Quackerbox is offline   Reply With Quote Back To The Top
Reply

Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump


All times are GMT -5. The time now is 06:30 AM.


Powered by vBulletin® Version 3.8.11
Copyright ©2000 - 2019, vBulletin Solutions Inc.
Copyright 1999-2012, TexasBowhunter.com