Randy what if they sends out an old man and he is to old to climb up a ladder? You know like someone who came from the class of 1976. Can he use the drone then?
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Originally posted by TX03RUBI View Post
What’s your point? He hasn’t denied you yet. Let him use the drone. If he denies the claim, then get upset about his methods.
Originally posted by Texas Tracker View PostRandy what if they sends out an old man and he is to old to climb up a ladder? You know like someone who came from the class of 1976. Can he use the drone then?
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I inspected Randy's roof on Monday. It's totaled and the drone shouldn't be a problem. In 2017, Allstate sent a drone pilot (they are not licensed adjusters) to look at a roof in Prosper and the desk adjuster denied it. Said it wasn't hail damage, just blisters. I took pictures and sent them in. Met the adjuster when he came to inspect and he said before even climbing the roof, that from my pictures....he could tell there were blisters, but also hail damage and was buying the roof. They do miss some stuff, but the contractor can photo document missed damage and file for a supplement. Drones definitely make sense in areas hit by hurricanes and tornadoes, where a roof top inspection isn't safe. I just think it is poor customer service when a roof top inspection isn't dangerous. Many times there can be damage that needs to be addressed immediately and the desk adjuster can't see it from the photos. Also can make the homeowner feel that the insurance company is already cutting corners to save money and what else will they do save more $$$.
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Originally posted by droptine8850 View PostI inspected Randy's roof on Monday. It's totaled and the drone shouldn't be a problem. In 2017, Allstate sent a drone pilot (they are not licensed adjusters) to look at a roof in Prosper and the desk adjuster denied it. Said it wasn't hail damage, just blisters. I took pictures and sent them in. Met the adjuster when he came to inspect and he said before even climbing the roof, that from my pictures....he could tell there were blisters, but also hail damage and was buying the roof. They do miss some stuff, but the contractor can photo document missed damage and file for a supplement. Drones definitely make sense in areas hit by hurricanes and tornadoes, where a roof top inspection isn't safe. I just think it is poor customer service when a roof top inspection isn't dangerous. Many times there can be damage that needs to be addressed immediately and the desk adjuster can't see it from the photos. Also can make the homeowner feel that the insurance company is already cutting corners to save money and what else will they do save more $$$.
Gonna climb my old fat *** up there and cover the skylight. May be some rain Friday night or Sat morning. Adjuster is not coming until next Wed.
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