OK here goes:
I received a letter from a company in Carrolton named Southwest Credit (debt collectors) addressed to my wife stating that she owed almost $1000 to Time Warner Cable/Spectrum in Dallas. I called Southwest Credit and the lady I spoke to could not speak English I could understand (I am being polite here) so I called Spectrum and actually got a lady that could speak normal English. She did not offer much info, but I did get an address off the billing from Southwest and evidently it is a scum ridden apartment complex in Dallas. I have an address and Apt # for where the bills were sent, but no name. The lady at Southwest had to SPELL everything I ask here about and I could still barely understand what she said.
I know I am going deaf and did not have my hearing aids in, but dangit, if you are going to run a company that deals everyday with this crap, get some folks that can speak English! When this gets done if it ever does, I am going to write them a letter an RANT!
I am completing ID theft paperwork for the wife to fax to Spectrum and also reported or put a freeze on any credit reports under her name with all 3 Credit reporting companies. Also filling out paperwork for the Federal Trade Commission. Anything else I need to do beside look at all bills and CC billings that come in? I do this anyway but have not seen anything suspicious.
If anyone wants the address for a visit to that apartment, I will PM it to you. Not sure I would go unless heavily armed or with backup that is heavily armed. I googled the address and nothing about these apartments or whatever is rated above 1 star. One report said it was run by thugs and was a haven to gang bangers and drug folks!
I received a letter from a company in Carrolton named Southwest Credit (debt collectors) addressed to my wife stating that she owed almost $1000 to Time Warner Cable/Spectrum in Dallas. I called Southwest Credit and the lady I spoke to could not speak English I could understand (I am being polite here) so I called Spectrum and actually got a lady that could speak normal English. She did not offer much info, but I did get an address off the billing from Southwest and evidently it is a scum ridden apartment complex in Dallas. I have an address and Apt # for where the bills were sent, but no name. The lady at Southwest had to SPELL everything I ask here about and I could still barely understand what she said.
I know I am going deaf and did not have my hearing aids in, but dangit, if you are going to run a company that deals everyday with this crap, get some folks that can speak English! When this gets done if it ever does, I am going to write them a letter an RANT!
I am completing ID theft paperwork for the wife to fax to Spectrum and also reported or put a freeze on any credit reports under her name with all 3 Credit reporting companies. Also filling out paperwork for the Federal Trade Commission. Anything else I need to do beside look at all bills and CC billings that come in? I do this anyway but have not seen anything suspicious.
If anyone wants the address for a visit to that apartment, I will PM it to you. Not sure I would go unless heavily armed or with backup that is heavily armed. I googled the address and nothing about these apartments or whatever is rated above 1 star. One report said it was run by thugs and was a haven to gang bangers and drug folks!
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