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Old 04-08-2021, 08:31 PM   #1
BTLowry
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Wife took her 2018 Higlander to Toyota dealership this morning.

She called and said they told her the battery was showing signs of age (some test showed it to have about 150 less CCA than rated) and that she needed a new battery to the tune of a little less than $500

I told her if it was not dead or having trouble starting to keep driving it until I can figure out if they are just being the typical overpriced dealership or if there is something special about the battery

anybody work in Toyota shop or have any experience with this model?
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Old 04-08-2021, 08:34 PM   #2
Matt_C
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I Don't work at Toyota but it's not unusual for batteries to loose cranking amps as the get older. Just go down to Napa, Wal Mart, orielly's and get her a battery for it. Battery will cost about $100.00 and take about 10 minutes to change.
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Old 04-08-2021, 08:35 PM   #3
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Hope my Tundra doesn't do that. My wifes Subaru eats batteries.

500 for a battery seems way, way high...least double .
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Old 04-08-2021, 08:51 PM   #4
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My wife got an $800 oil change from the Lincoln dealer the other day... they prey on women.

I was about to boil over!
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Old 04-08-2021, 08:54 PM   #5
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Quote:
Originally Posted by Matt_C View Post
I Don't work at Toyota but it's not unusual for batteries to loose cranking amps as the get older. Just go down to Napa, Wal Mart, orielly's and get her a battery for it. Battery will cost about $100.00 and take about 10 minutes to change.
That was my thought

Quote:
Originally Posted by Reelthreat View Post
My wife got an $800 oil change from the Lincoln dealer the other day... they prey on women.

I was about to boil over!
Mine is pretty good about not letting them do anything that costs more than $50 without asking me
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Old 04-08-2021, 08:55 PM   #6
tps7742
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As mentioned above just replace it in the near future from Napa or like store. $500.00 is highway robbery for a battery imho. The toyota dealership here in Lufkin has one of their service representatives that try to hang it in you if you let him. Sad deal they put their reputation on the line like that but it’s not uncommon obviously.
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Old 04-08-2021, 08:59 PM   #7
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Wow.....Run
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Old 04-08-2021, 08:59 PM   #8
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Quote:
Originally Posted by Reelthreat View Post
My wife got an $800 oil change from the Lincoln dealer the other day... they prey on women.

I was about to boil over!
I’d be paying them a visit personally if it was just an oil change!


Have the battery tested at any of your local auto parts. If bad get a new one from them for 1/3 of what stealership priced.
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Old 04-08-2021, 09:00 PM   #9
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dealer once told my wife the water pump was leaking, the fan was broken and th belt was bad. They would fix all of it for 1300. i told her they were full of **** and come home.
I drove the car for 130k after that before i fixed the water pump and never had to fis the fan or the belt
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Old 04-08-2021, 09:04 PM   #10
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Originally Posted by flywise View Post
dealer once told my wife the water pump was leaking, the fan was broken and th belt was bad. They would fix all of it for 1300. i told her they were full of **** and come home.
I drove the car for 130k after that before i fixed the water pump and never had to fis the fan or the belt

My sister made the mistake of taking her van to pep boys. Went for an oil change and gave her a quote for $2400 for all kinds of random things on a newer Toyota van. She called me and I told her to walk out ASAP. Sad cause a lot of people donít know any better.


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Old 04-08-2021, 09:09 PM   #11
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Quote:
Originally Posted by Reelthreat View Post
My wife got an $800 oil change from the Lincoln dealer the other day... they prey on women.

I was about to boil over!
Thatís just a sorry way to do business. No, that is a thieving way to do business.
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Old 04-08-2021, 09:12 PM   #12
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batteries lose power when they get older but $500 is crazy ! I would be very skeptical of a 3 year old battery needing replaced. Maybe 20 years ago in Texas yes but batteries have improved since then. Take it somewhere else to get tested.

Toyota dealership in McKinney has been good about maintenance recommendations but the Honda dealership across 75 is legalized theft.
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Old 04-08-2021, 09:13 PM   #13
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Originally Posted by BTLowry View Post
Wife took her 2018 Higlander to Toyota dealership this morning.

She called and said they told her the battery was showing signs of age (some test showed it to have about 150 less CCA than rated) and that she needed a new battery to the tune of a little less than $500

I told her if it was not dead or having trouble starting to keep driving it until I can figure out if they are just being the typical overpriced dealership or if there is something special about the battery

anybody work in Toyota shop or have any experience with this model?
Wonder if they'd take 2 boxes of 45's for trade??
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Old 04-08-2021, 10:01 PM   #14
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Most I have seen for 1 vehicle was for an F-250 which takes 2 batteries which were quoted on higher end quality, not Walmart specials.
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Old 04-08-2021, 10:28 PM   #15
Dale Moser
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I put a battery in my wifeís 4runner during the cold snap for $169 and 10 minutes. I bought a good battery.


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Old 04-08-2021, 10:32 PM   #16
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They running lithium in that thing or what. Jeeze!!!


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Old 04-08-2021, 10:33 PM   #17
dhall1414
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get a new battery from advance auto, i use them all the time. my latest battery for a 99 suburban cost around $100. and with online orders you can use the code RMN25 to get 25% discount
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Old 04-08-2021, 10:37 PM   #18
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I would visit with the service manager
Last car I would buy from his dealership

Wish yíall could see the great service I have received here in Brownwood.
Chevy and Toyota
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Old 04-08-2021, 10:39 PM   #19
Hammerzeke
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Whatdid she take it in for?
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Old 04-08-2021, 10:43 PM   #20
Benno
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Over 20yrs ago when my wife and I were dating she worked at a Ford dealership part time for a few months. I think all she did was take payment in the service department. She knows nothing about cars. She did not know how to respond to one gentleman when he asked about the $45 charge to top off the power steering fluid, his car did not have power steering.
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Old 04-08-2021, 11:08 PM   #21
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I change oil in 3 cars (truck jeep and wifes cruiser) and decided to take my daughters into ford and let them do it. I was driving and my wife walked in to drop it off, what can go wrong, right? She walks out and says it'll be 250.00. I immediately took the work order back in and let the sales expert have it. Manager had to come over and ask what was wrong. I belated them for taking advantage of a woman who walks in and asks for an oil change
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Old 04-08-2021, 11:12 PM   #22
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Quote:
Originally Posted by thaRealTexx View Post
Most I have seen for 1 vehicle was for an F-250 which takes 2 batteries which were quoted on higher end quality, not Walmart specials.
Mine died the day the cold snap was coming in. hauled em down to Ford and I think it was ~350.00 for both. Didnt have time to shop, took and ran
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Old 04-08-2021, 11:15 PM   #23
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Quote:
Originally Posted by Electrican View Post
Iíd be paying them a visit personally if it was just an oil change!


Have the battery tested at any of your local auto parts. If bad get a new one from them for 1/3 of what stealership priced.
It was all the other B.S. they sold her on... radiator flush, air filter, etc... and they picked it up and dropped it off.
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Old 04-08-2021, 11:29 PM   #24
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Dealerships will get you on all the extras, one reason is the service writers get a commission on what they write up.
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Old 04-08-2021, 11:34 PM   #25
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$500 for a battery on a Japanese vehicle is ludicrous. I’ve seen really high prices on European vehicles where the battery runs about $250 (even at Auto Zone) and then you have to pay the dealer an additional $200+ to “register the battery to your car.” Some loopy software deal they do in order to extort more money from you. $100 battery do just fine in the Toyota.
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Old 04-09-2021, 05:49 AM   #26
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I wonít need one for a while but my 2020 Tundra will be running on a $100-150 battery just fine when it does ...
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Old 04-09-2021, 05:50 AM   #27
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Diane had a shop tell her the same thing close to a year ago and wanted $250 to replace.
I asked her if she had problems starting the Jeep, and she didnít, I told her to just bring it home and weíd keep an eye on it for problems.
Hasnít missed a lick in almost a year.


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Old 04-09-2021, 06:38 AM   #28
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Let me put it this way... I just bought a porsche, and had to have a shop do transmission fluid because the fancy doodads on it require special electronic tool from porsche, etc... 600. Unless you got some lithium battery that you're using as a backup to the house power..... go buy a 100 dollar battery lol.
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Old 04-09-2021, 06:46 AM   #29
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We had Sienna and it had some patented battery brain on the positive post. It was designed that if a kid left an interior light on or door open it would detect drop in voltage & break the circuit so the battery would not drain down low enough it would not crank. There was a button you pushed to reconnect that circuitry. The bad thing was I never got to 2 years on a single battery & had to replace one at 14 months
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Old 04-09-2021, 06:50 AM   #30
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Valvoline told me the same thing about my diesels batteries getting weak. I deferred. On the morning of the cold snap, I was at the ranch, woke up and was in a hurry to leave so I could get through san antonio before the roads were too bad. It wouldn't start. I jumped it and made it to walmart in the Woodlands and got 2 new ones with a decent warranty for less than $300.

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Old 04-09-2021, 07:20 AM   #31
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There is a new battery out there these days. Our 2015 K900 has one that is mounted below the spare in the trunk. It's about 24 inches by 18 inches. You have to buy it from the dealership. Delco etc did not have them 2 years ago. Cost about $600.00 to replace.

Was at VW last week for parts and witnessed a service person nailing a lady. Wanted to step in and I just walked away.................

Last edited by Johnny Dangerr; 04-09-2021 at 07:24 AM.
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Old 04-09-2021, 07:28 AM   #32
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I'll be more than happy to replace it for her for $300



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Old 04-09-2021, 07:33 AM   #33
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A good AGM style battery will run 150-200 and install should take 10 mins. For a single battery car, $500 is outrageous and a call to the dealership would be in order.
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Old 04-09-2021, 08:02 AM   #34
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The problem here is people are greedy and bad. I have been fortunate that I worked with honest Svc managers and service writers. Not all mechanics/technicians are bad either. Generally a good group of people. Before buying a vehicle inspect the service department. Create a relationship with 2 or 3 people and use them solely. Anytime a service writer out the gate is attempting to sell a fluid change filters etc. That is a red flag. Let the guy doing the work who is trained determine if there is any recommendations for fluid changes, belts, hoses, filters. Then create an action plan. Do it all, do some, do none. One of my best customers/turned friend put 1million miles on his truck before gifting to his grand son. He hauled used cars with it and it was always on the road. He trusted me to make sure he never walked. Only time he was on the side of the road was flat tires. His grand son takes possession and destroyed the truck within 6-8months.

Also, your vehicle does not need any magic sauce in the fuel tank, engine etc. Put what is recommended in and drive sensibly. If you are using good fuel, good oil, good filters there is zero need for additives.

If you're willing to spend $50k plus on a new ride, spend good money on service. All of these car manufacturers are selling cars with the notion they are maintenance free. That is false. Yes, cars have came a long way. People are getting 150-200k on belts, hoses plugs etc. But the petro based products need regular attention. Don't wait for the dummy light to say change your oil. Most gasoline engines need to be changed about every 5k depending on your driving habits. Check the oil level at least once a month. They ALL burn some. I have seen vehicles come in that the owners waited till the light says change oil. They waited 3 yrs and almost 20k miles before the light said lets change it now. Engine was toast. Rattled like crazy. We installed a new engine. At no cost under warranty and educated the customer on regular service.

Thank the tech working on your car. Doesn't have to be a tip but a face to face thank you. They're the ones doing the work. The svc manager counts beans. Service writer does just that write a ticket up. I guarantee you, you thank the tech. Your car will be top priority always. And you will never worry about what is truly needed. They will go above and beyond for you. I had customers who would bring their car straight to me. Drop it off. And I would write the ticket on it. The service writers hated it. Find the guy/lady service writer with a touch of grey hair they are typically the better ones. The younger ones are typically people who thought they could be a tech and found out they weren't. Then the commission dollars go to their head. I never understood why service writers made such good money.

When you drop the car off. The people behind the counter, are not at fault for your car not working properly. If you come in guns blazing I promise you, you are no longer priority. We understand that no one wakes up and says I hope my car doesn't start today and I am late to work and need to figure out how to get kids to baseball and get my car to the shop. When it breaks down. It is no fun. But, again it is not the shops fault. In some cases if it was something they did a poor repair on then yes. And they will fix their goof up for free. If they don't find a new shop.

If your neighbor can do it cheaper for a 12 pack on the weekend. More power to ya. I quit working for a $12pack of beer long ago. Never understood why anyone works for beer. I work make money and buy my own beer. Lol
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Old 04-09-2021, 09:20 AM   #35
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I can not believe how much blinker fluid has gone up since the election.
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Old 04-09-2021, 09:42 AM   #36
44mAG
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I just got a new interstate battery for my truck which was around $160 or so. $500 quote was surely a mistake?
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Old 04-09-2021, 09:43 AM   #37
gingib
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Quote:
Originally Posted by Reelthreat View Post
My wife got an $800 oil change from the Lincoln dealer the other day... they prey on women.

I was about to boil over!
Maybe time to have a talk with the wife, then the dealership
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Old 04-09-2021, 09:48 AM   #38
breederbuck33
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I've been around enough boats in my life to know that $500 is insane for a new battery installed. Shoot if people are paying that then I'm in on that deal and will open up a battery shop tomorrow!
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Old 04-09-2021, 06:10 PM   #39
BTLowry
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Sounds like some BS ripoff plan

I just wondered if changing the battery out required some reprogramming or it just had an odd size dealer only battery or some other something I had not considered.

I might just call the service manager or pay him a visit and see what he says

I definitely will not be paying them to do something I can take care of myself for around 20% of their quote
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Old 04-09-2021, 06:22 PM   #40
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Quote:
Originally Posted by 44mAG View Post
I just got a new interstate battery for my truck which was around $160 or so. $500 quote was surely a mistake?
X2

Did this too a couple of months ago, all that is needed.
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Old 04-09-2021, 06:31 PM   #41
kae006
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Is it the hybrid Highlander?
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Old 04-09-2021, 06:43 PM   #42
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Quote:
Originally Posted by Electrican View Post
Iíd be paying them a visit personally if it was just an oil change!


Have the battery tested at any of your local auto parts. If bad get a new one from them for 1/3 of what stealership priced.
Oh that can add up at a dealership. Cabin filters, air filters, "shop supplies", the oil they probably charged $11.00 a quart for and tire rotation and balance etc.. etc..upsale, upsale upsale.
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Old 04-09-2021, 06:58 PM   #43
kmitchl
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We have two 4Runners. Both of the batteries are from Walmart. I used to buy only DieHard until Sears started circling the bowl. The warranty on Walmart and DieHard is now the same.
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Old 04-09-2021, 07:21 PM   #44
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My wife was gigged $65 in labor to change engine and cabin air filters. .2 and .5 hours of labor at flat rate. That especially irked me as they pull the filters to show you the condition and if you decline replacement, you pay nothing.
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Old 04-09-2021, 07:42 PM   #45
kumathebear
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About 2 months ago I made my last visit to our local Toyota dealer for maintenance. Last service change they rotated my tires, without my approval, as I had it done 2 weeks before at Discount FREE. Then they told me my battery was going bad, needed spark plug replacement and my brakes were close to going bad soon as well.

So 1st, they had to re-rotate my tires and remove the $60 charge WITHOUT my authorization. Then I took my Tundra to a local mechanic I have used for years, replaced the plugs (it was time) saving me approximately $150 the dealership quoted me. A week later I took the Tundra back to my "preferred" mechanic, had him test the battery and he said I could drive more miles but it was getting to the end of it's life with the test cranking results. So, had them replace the battery, according to Tundra recommendations performance criteria, installed for $175 from Napa parts with the typical warranty. Oh, dealership quoted me $275 for the battery service??

Now my next maintenance work will be on the brakes, but with performance parts + labor I will save over $100 per axle with my mechanic vs the dealer AND I can do it one axle at a time with 4x4 drive.

I don't have a problem with anyone making a profit, but at least KISS me when you do it! I would recommend anyone to find a local shop that you can trust to take care of your vehicle, make a decent profit but end up with a good job! Believe me, I know, grew up with my Dad as a self employed mechanic that taught me there are those who will take you to the Bank if you don't challenge what your are being quoted....if it Stinks, there's a reason!
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Old 04-09-2021, 10:03 PM   #46
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My O.p.. Use the locals in your area. If you live close, they most likely will treat you right.
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Old 04-09-2021, 10:43 PM   #47
Electrican
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Quote:
Originally Posted by mchildress View Post
I can not believe how much blinker fluid has gone up since the election.
Think thatís bad. Check out the muffler bearing prices since election. Wow!
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Old 04-10-2021, 08:25 AM   #48
xman59
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Originally Posted by Leverhunter View Post
batteries lose power when they get older but $500 is crazy ! I would be very skeptical of a 3 year old battery needing replaced. Maybe 20 years ago in Texas yes but batteries have improved since then. Take it somewhere else to get tested.

Toyota dealership in McKinney has been good about maintenance recommendations but the Honda dealership across 75 is legalized theft.
i work in auto parts,, batteries have not gotten better! (they can be made better but in general they dont!) they have it down to a science now and a huge number of them barely make it past the warranty period,,,,
but if they put a better battery on the market they will not sell as many as they do now with batteries that barely make it!

but 500 for a battery is way out of line,,, !!! most will cost between 100 and 175 depending on the style ,,,and of course,, the warranty period!
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Old 04-10-2021, 10:52 AM   #49
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Quote:
Originally Posted by Reelthreat View Post
My wife got an $800 oil change from the Lincoln dealer the other day... they prey on women.

I was about to boil over!
WHAT!.....ID LOOSE MY MIND OVER SOMETHING LIKE THIS!!!!.....thats just not right
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Old 04-10-2021, 10:54 AM   #50
DEREKG22
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There's a reason it's called the "stealer" not the
"dealer"-ship
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