"CenterPoint" called my office and talked with my assistant. They said they had to talk to me, that if they did not hear from me within 30 minutes, they would turn off my gas She freaked and called me with the contact info.
I call and phone system sounded "official". It answered CenterPoint and led you through a series of choices to get your customer service rep,Robert Davis . He answers and asks me if this is my address. He reads it off to me. He said account was tagged, and a service ticket would be issued, if I did not take care of issue. That my meter would be turned off. I asked what was the issue. He said it could be behind in payment, leak, etc.
He said how did you pay last time. I said online, but shouldn't you know that?
He said they needed a deposit to stop service interruption. I am laughing to myself by now. I payed my bill online this morning, today is do date. He tells me that money will be refunded if it is not my fault, but he needs a deposit of $299.00. I laugh at him and tell him my bill was only $53. I got give him credit, he never got out off character even though I was laughing at him.
He knew my address and work phone number. They read it off to you and it makes it sound real. Just thought I would warn the green screen.
I call and phone system sounded "official". It answered CenterPoint and led you through a series of choices to get your customer service rep,Robert Davis . He answers and asks me if this is my address. He reads it off to me. He said account was tagged, and a service ticket would be issued, if I did not take care of issue. That my meter would be turned off. I asked what was the issue. He said it could be behind in payment, leak, etc.
He said how did you pay last time. I said online, but shouldn't you know that?
He said they needed a deposit to stop service interruption. I am laughing to myself by now. I payed my bill online this morning, today is do date. He tells me that money will be refunded if it is not my fault, but he needs a deposit of $299.00. I laugh at him and tell him my bill was only $53. I got give him credit, he never got out off character even though I was laughing at him.
He knew my address and work phone number. They read it off to you and it makes it sound real. Just thought I would warn the green screen.
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