Ford screen not working

[Ginja Ninja]

The screen in my 2017 F150 isn’t working. The USB ports light up but won’t charge anything. This has happened before and turning the truck off usually fixed the issue. However, it’s been out all day. Disconnected/reconnected the battery and that didn’t fix it.

Obviously this means no radio, backup camera or navigation.

Any of y’all had this issue? Got it fixed?

Also, for all the Ford haters, I already know your response.

[Hart8]

Do all of the buttons on the steering wheel work?

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[Ginja Ninja]

The cruise control buttons work. And I am able to use the buttons for the screen where the speedometer is. (Miles to empty, tire pressure, etc.)

[Honker]

No hate bro, but the extended warranty saved my large backside 3 times when the touch screen went bad in my last F150. No more for me...

I'm pretty sure used head units are readily available and I believe Crutchfield has affordable aftermarket upgrades.

[Ginja Ninja]

I have the extended warranty. Is that covered?

3x?! Fml

[Ag 96]

Try holding down the power off button on the dash and the forward tune button on the dash at the same time. It forces it to do a hard reset. I’m not sure if it’ll work in your case, but it unfroze the system on my Raptor.

[Ginja Ninja]

I’ll give it a shot. Thanks!

[brrdnk]

Try leaving the battery disconnected for an extended time. 24hrs. Just pull the negative. Happened with my wife's truck. was deer hunting neighbor disconnected on Saturday, I hooked it back up on Monday to take to the dealership. Everything work right and has since. I think some of the electronics just need to discharge before reapplying power. Everything nowdays is some type of module or something.

[buckfever12]

Wife’s 2018 f150 has done this twice. They replaced two separate “modules” to fix the issue. No help on cost as they were replaced under warranty.

[Ginja Ninja]

Try holding down the power off button on the dash and the forward tune button on the dash at the same time. It forces it to do a hard reset. I’m not sure if it’ll work in your case, but it unfroze the system on my Raptor.

Didn’t work but thanks for the input.

[Drycreek3189]

My 2018 had to be replaced and took nearly two weeks to get one. That tells me that it’s been a large volume problem. It’s aggravating, but not enough to quit Ford.

[speck1]

I have the same issue. Extended warranty covers it after your deductible. About to have my screen replaced. Wasted my money on the module update. It didn’t fix anything. My screen is frozen not blank. 2017 F-150. 39K miles.

[Shurshot]

Same thing happened in my suburban. I found out the problem could be the screen wire harness could come unplugged. Had to take off the glove box and remove a plate behind that to see the plug. It was loose.
Don’t know if this will help with a Ford but might look into it.


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[Hart8]

I have the extended warranty. Is that covered?

3x?! Fml

Should be.Everything electrical was on mine,til it ran over 75k.

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[Backwoods101]

No hate bro, but the extended warranty saved my large backside 3 times when the touch screen went bad in my last F150. No more for me...

I'm pretty sure used head units are readily available and I believe Crutchfield has affordable aftermarket upgrades.

You gave up on Ford because of the touch screen?