Tactacam reveal issue

[Full Throttle]

I have a camera that is not working. I emailed them to suspend my account and I can’t get anyone to respond. I’ve searched high and low in the app as well and can’t find where to do this. Can anyone give me any suggestions?

[Antlers86]

https://us8.campaign-archive.com/?u=c122b2f7b1d383c5795d3214e&id=2283c255b3&fbclid=IwAR2g3yDx8h5WLN5THBdfHoVbJyy7OKj1flu_VVzha1peTuAk1I_2JTXbwms

There is a firmware update on the Gen 1 models

Follow directions above

[Twist]

Click the Camera icon in the app, then click the 3 dots in the upper right hand corner of the screen. You should see something similar to the following image.



I believe you can deactivate it there but I haven’t tried.


Sent from my iPhone using Tapatalk Pro

[DFWPI]

Tag

Sent from my SM-G998U using Tapatalk

[Twist]

To add, if you have multiple cameras on the same account, click the camera you want to disable after clicking the camera icon in the app.

The dots should the appear in the upper right.

[Abcdj]

I had one quit on me 4 days ago. Worked flawlessly for 15 months.

[Ruttin&Struttin]

Message them on Facebook. They responded to my questions within an hour. Good luck.

[AntlerCollector]

I had one quit on me 4 days ago. Worked flawlessly for 15 months.

See post 2.


You should have received an email warning you they may stop working without the update

[Etxbuckman]

I'm sorry to hijack this thread but I need some help too. I am trying to pair one of my X's with the app. and I cannot figure out how to do it.

The blue wifi light keeps blinking so I presume it's not pairing correctly. And I'm sitting in my house with Wifi, so there's no excuses for a poor signal.

Can someone PLEASE help me with this??

[Twist]

Did you register an account and scan the QC on the inside of the camera door? Do this under add Camera in the app.

That’s all it should take. The camera should automatically be linked to the account you create and to the plan you select/pay for.

You should then be able to see the camera in the app.

[tdwinklr]

Click the Camera icon in the app, then click the 3 dots in the upper right hand corner of the screen. You should see something similar to the following image.

[ATTACH]1064781[/ATTACH]

I believe you can deactivate it there but I haven’t tried.


Sent from my iPhone using Tapatalk Pro

yes, that should be it. I've used all the other options and they work fine, except that one.

[Etxbuckman]

Did you register an account and scan the QC on the inside of the camera door?

That’s all it should take. The camera should automatically be linked to the account you create and to the plan you select/pay for.

You should then be able to see the camera in the app.

I've done all those things, and it's in my app.

Does the blinking blue wifI light mean it's working? I thought that it would be a solid blue light if it were (working).

Also, I see something in the instruction manual changing settings in the camera when your phone is connected to the camera's wifi. How do you connect your phone to the camera wifi like that?

[Twist]

Haven’t tried connecting to the WiFi. I think the blink light is normal though admittedly, it’s been a couple of months since I set one up.

Turn it all the way on to where you have the green lights come on. I believe that once the green light stops flashing, it should be active. When that happens, you should be able to go into the Settings and check/change what you want to.

[Etxbuckman]

Haven’t tried connecting to the WiFi. I think the blink light is normal though admittedly, it’s been a couple of months since I set one up.

Turn it all the way on to where you have the green lights come on. I believe that once the green light stops flashing, it should be active. When that happens, you should be able to go into the Settings and check/change what you want to.

Ok nevermind. I think I've got it figured out now.

Their instruction manuals just a little more vague than I would like.

[El General]

Ok nevermind. I think I've got it figured out now.

Their instruction manuals just a little more vague than I would like.

Yeah it is pretty horrible.