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Old 05-17-2022, 10:07 PM   #1
Jon B
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Default AIRBNB and VRBO cleaning fees ?

When staying in an AIRBNB or VRBO; do you expect to pay a cleaning fee?

If paying a cleaning fee - What percentage of the stay do you believe is reasonable?

Do you have any feedback or comments either way?

Thanks!
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Old 05-17-2022, 10:15 PM   #2
bowhunterhelm
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I've stayed at a few, at then end of the day the total price is agreed to an it is what it is.
The itemized fee may show your lodging, cleaning fee, and taxes but it's still $200 a night or what ever it breaks down to.

Do I expect to pay a cleaning fee? Not really, do I pay one at a hotel? I honestly don't know. I don't really care about the itemized price, show me my total fee and I'll make the decision on weather I want to stay there or not. They can split the cost up however they want to after that.
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Old 05-17-2022, 10:53 PM   #3
trjones87
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ya pretty sure they all will have that charge. 100 seems to be the going rate nowadays
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Old 05-17-2022, 11:06 PM   #4
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It seems standard and I know a handful of folks that travel a lot and have gone back to hotels because of them.

Charging a cleaning fee and also leaving bad feedback that the guests didn't leave the place spotless angered some folks.
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Old 05-18-2022, 06:58 AM   #5
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Stayed in a bunch of them and all have different cleaning fees. We usually stay 5-10 days so it worked out ok. If we are just staying a couple days we usually just get hotel or B@B
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Old 05-18-2022, 07:47 AM   #6
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$35.00 last one we stayed in...
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Old 05-18-2022, 08:02 AM   #7
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I charge one only bc the maid that does the clean charges me that. Have you tried to hire a maid lately? The days of a 40$ clean are long gone. I wish I didn't have to but w a beach condo the sand is everywhere even with "clean" guests.
75-100 depending on size of the unit and thats a bargain imo...
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Old 05-18-2022, 08:03 AM   #8
BLee15
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Every time I looked into one the cleaning fee was at least $100. Never ended up being cheaper than staying at a hotel
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Old 05-18-2022, 08:10 AM   #9
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I look at that as part of the total price, unless i am doing a really short stay, i prefer them to hotels. The cleaning fee does irk me though, because i leave places very clean. All dishes washed and put up, dirty towels/sheets in a pile (or in washer if it has one), etc
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Old 05-18-2022, 08:13 AM   #10
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Most charge what the maid service or turn over team charges. No mater how clean you leave it everything should be sanitized and wiped down. At higher end places there might be 2 people that come in behind you. A cleaner and turn over host that ensures the place is cleaned and everything in perfect order for the next guest.

The owner of the AirBNB normally is just trying to make money off the nightly rate. If the owner is cleaning they charge what they feel their time is worth. Yes its more expensive than a hotel, but their are some unique BnBs out there that are worth it.
AirBnB are only mathmatically "worth" if you have a 2-3 families, or a large family that would require multiple rooms at a hotel.

Last edited by CrownKiller14; 05-18-2022 at 08:20 AM.
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Old 05-18-2022, 08:17 AM   #11
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I have no problem with a cleaning fee, but what irks me is when they charge the cleaning fee and then put in the notes, "make sure to put all towels in the tub/washing maching, take all the sheets off the bed and the pillow cases, vacuum the floor, and wash all dishes." Am I getting the cleaning fee lol?
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Old 05-18-2022, 08:31 AM   #12
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Quote:
Originally Posted by bowhunterhelm View Post
I've stayed at a few, at then end of the day the total price is agreed to an it is what it is.
The itemized fee may show your lodging, cleaning fee, and taxes but it's still $200 a night or what ever it breaks down to.

Do I expect to pay a cleaning fee? Not really, do I pay one at a hotel? I honestly don't know. I don't really care about the itemized price, show me my total fee and I'll make the decision on weather I want to stay there or not. They can split the cost up however they want to after that.
This
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Old 05-18-2022, 08:32 AM   #13
unclefish
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When we had our AirBNB we only charged what the maids charged us....we never made money off those fees.

They also required more cleaning protocols with Covid which added to the cost.
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Old 05-18-2022, 08:34 AM   #14
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Originally Posted by CrownKiller14 View Post
Most charge what the maid service or turn over team charges. No mater how clean you leave it everything should be sanitized and wiped down. At higher end places there might be 2 people that come in behind you. A cleaner and turn over host that ensures the place is cleaned and everything in perfect order for the next guest.

The owner of the AirBNB normally is just trying to make money off the nightly rate. If the owner is cleaning they charge what they feel their time is worth. Yes its more expensive than a hotel, but their are some unique BnBs out there that are worth it.
AirBnB are only mathmatically "worth" if you have a 2-3 families, or a large family that would require multiple rooms at a hotel.
Not always true. My brother and I stayed in a really nice two bedroom house in Taos last year. Fantastic views, everything you needed. $139.00/night. Hotel would be close to that. Hotels suck in comparison.
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Old 05-18-2022, 08:39 AM   #15
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Originally Posted by FCoDxDart View Post
I have no problem with a cleaning fee, but what irks me is when they charge the cleaning fee and then put in the notes, "make sure to put all towels in the tub/washing maching, take all the sheets off the bed and the pillow cases, vacuum the floor, and wash all dishes." Am I getting the cleaning fee lol?

Iíve had this same thought many times lol


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Old 05-18-2022, 08:43 AM   #16
W E H
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Originally Posted by bowhunterhelm View Post
I've stayed at a few, at then end of the day the total price is agreed to an it is what it is.
The itemized fee may show your lodging, cleaning fee, and taxes but it's still $200 a night or what ever it breaks down to.

Do I expect to pay a cleaning fee? Not really, do I pay one at a hotel? I honestly don't know. I don't really care about the itemized price, show me my total fee and I'll make the decision on weather I want to stay there or not. They can split the cost up however they want to after that.
This is my thought also.

The bait and switch aspect is what I donít care for. When I look for a Nice enough place on the coast on the water for a few days and it shows $400 a night. Great Iíll pay $1200 for nice waterfront with a dock midweek. Go to book it and thereís about $600 or more in fees. I just donít like that. Iím sure itís hard to show all the extra charges without the weird breakouts that those vrbo or Airbnb add at the end.

I have a few that I rent from the actual owner. The rate shown is what you pay.

I think some cities are getting in on it and collecting at tax and or banning short term rentals.
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Old 05-18-2022, 08:46 AM   #17
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Originally Posted by Graysonhogs View Post
Not always true. My brother and I stayed in a really nice two bedroom house in Taos last year. Fantastic views, everything you needed. $139.00/night. Hotel would be close to that. Hotels suck in comparison.
Right but "most" of the time the math goes the other way.. I prefer AirBnB myself even if it's a few dollars more.
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Old 05-18-2022, 08:55 AM   #18
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I am only looking at the cost per night. I don't care how the price is split up.
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Old 05-18-2022, 09:15 AM   #19
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Just looking at total cost per night when we stay somewhere (probably 1-8-10 nights with AirB&B in the last year). I will say though when a place is advertised for 129.99 a night and then when you click on it and there is a cleaning fee that is $50 or higher and after fees I am seeing 200-250$ I immediately go onto the next property. Just rubs me the wrong way when I click on something in my price range and then when I go to check out its suddenly almost double the "initial rate".

AirB&B and VRBO are awesome but the service fees and cleaning fee's have been going up the last couple years at a rate that made hotels much more practical in many scenarios again...
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Old 05-18-2022, 09:20 AM   #20
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Quote:
Originally Posted by BLee15 View Post
Every time I looked into one the cleaning fee was at least $100. Never ended up being cheaper than staying at a hotel
Why would you think a BnB would ever be cheaper than a hotel? Most BnB's you get a house and/or property all to yourself. That has to be worth a lot versus being in a crowded hotel where you wonder if your TV is waking up room next to you or their TV is keeping you up etc.
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Old 05-18-2022, 09:22 AM   #21
Gary Roberson
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We charge just a flat fee, no additional cleaning fee. House is going to have to be cleaned, laundry done no matter how many days it is rented.
Adios,
Gary
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Old 05-18-2022, 09:26 AM   #22
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Quote:
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I look at that as part of the total price, unless i am doing a really short stay, i prefer them to hotels. The cleaning fee does irk me though, because i leave places very clean. All dishes washed and put up, dirty towels/sheets in a pile (or in washer if it has one), etc
No matter how clean you leave it the floors still need to be cleaned and other things cleaned on a rotating (if not every week) basis. Microwave, refidge, stove, under stove, bathtub area, behind toilet, under beds, dusting ceiling fans, window seals, windows, and on and on. And washing linens.

But I get it if they charge over $100 cleaning fee for a small unit. We just charge $50 but it always takes my wife 4-8 hours minimum every time.


To all the people saying they only look at the total. Are you saying the price per night listed doesn't affect you at all? You still look at ones priced $50 over your budget and then look at the total?
IMO If someone wants to stay for $150 per night they don't even click on the $200 rental. This is why people have to include the cleaning fee. If they don't and have a higher daily rate they'll get far less people staying.
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Old 05-18-2022, 09:30 AM   #23
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Originally Posted by FCoDxDart View Post
I have no problem with a cleaning fee, but what irks me is when they charge the cleaning fee and then put in the notes, "make sure to put all towels in the tub/washing maching, take all the sheets off the bed and the pillow cases, vacuum the floor, and wash all dishes." Am I getting the cleaning fee lol?

Agreed. Its even more worthless if you have the mindset of leaving someplace better than you found it.

Don't leave anything in the sink or dishwasher.
Please make sure all the blinds are facing the same direction.
Leave no trash in any of the trashcans.
Use the vacuum for any spills.

The crews come in and make the beds & leave.

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Old 05-18-2022, 09:38 AM   #24
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I was looking at vrbo this morning for a beach house. We've struck out on an all inclusive vacation so I thought we could spend a few day in Galveston. I clicked on one to book and after seeing the cleaning fee ($225), administrative fee ($50), and vrbo service fee ($308) I just backed right out.
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Old 05-18-2022, 10:11 AM   #25
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Originally Posted by CrownKiller14 View Post
Most charge what the maid service or turn over team charges. No mater how clean you leave it everything should be sanitized and wiped down. At higher end places there might be 2 people that come in behind you. A cleaner and turn over host that ensures the place is cleaned and everything in perfect order for the next guest.

The owner of the AirBNB normally is just trying to make money off the nightly rate. If the owner is cleaning they charge what they feel their time is worth. Yes its more expensive than a hotel, but their are some unique BnBs out there that are worth it.
AirBnB are only mathmatically "worth" if you have a 2-3 families, or a large family that would require multiple rooms at a hotel.



You nailed that part! We have 9 kids so getting we come out way ahead by going the AB&B route. With that said I prefer them over a hotel even if it is just a couple of us. More comfortable and from my experience substantially cleaner.
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Old 05-18-2022, 10:36 AM   #26
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We have four cottages that we rent on Airbnb in Somerville and we have a $100 cleaning fee added to the stay because that is what the cleaning folks charge us to come out and clean. We currently have a good cleaning crew that is reliable, but we have had some tell us that they wont even come out if they are just cleaning one at a time.
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Old 05-18-2022, 10:44 AM   #27
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Thanks for the feedback. My business partner is convinced we should lower our nightly fee and add a cleaning fee. Still the same price but "looks" lower. I'm of the camp that rolling it into the nightly rate was the way to go. Looks like most of you guys agree with me. We shall see.
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Old 05-18-2022, 10:48 AM   #28
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Thanks for the feedback. My business partner is convinced we should lower our nightly fee and add a cleaning fee. Still the same price but "looks" lower. I'm of the camp that rolling it into the nightly rate was the way to go. Looks like most of you guys agree with me. We shall see.
I can see what your partner means. When you use their website you can search by a price range based on the nightly fee. Lowering that will likely get your page more hits which in theory should lead to more bookings.
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Old 05-18-2022, 11:27 AM   #29
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Thanks for the feedback. My business partner is convinced we should lower our nightly fee and add a cleaning fee. Still the same price but "looks" lower. I'm of the camp that rolling it into the nightly rate was the way to go. Looks like most of you guys agree with me. We shall see.

Guess that would work for someone who doesnít pay attention. I donít care what it says about nightly price, Iím going straight to ďTotalĒ. An if itís way off
From nights x rate I figure out why.


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Old 05-18-2022, 11:48 AM   #30
W E H
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Originally Posted by CEO View Post
I was looking at vrbo this morning for a beach house. We've struck out on an all inclusive vacation so I thought we could spend a few day in Galveston. I clicked on one to book and after seeing the cleaning fee ($225), administrative fee ($50), and vrbo service fee ($308) I just backed right out.

it is not the $ amount that bothers me. i have a set price in my mind that i want to pay. it is the way it is snuck in at the end. but if they priced the $400 a night rental at $938 (fees included) a night they probably would not get any takers.

maybe $938 the first night and $400 each additional night. but that would turn me off seeing the first number.
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Old 05-18-2022, 11:48 AM   #31
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Originally Posted by Jon B View Post
Thanks for the feedback. My business partner is convinced we should lower our nightly fee and add a cleaning fee. Still the same price but "looks" lower. I'm of the camp that rolling it into the nightly rate was the way to go. Looks like most of you guys agree with me. We shall see.
I would do what your partner said. Most people are idiots and only look at price of the stay and click on it and go with it
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Old 05-18-2022, 12:08 PM   #32
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That's the direction we are headed. I have built this business in the last three years and have been very successful by being honest about how we do business. I am afraid of losing customers by doing this and feel a bit deceptive by doing it this way.

My business partner is a very clever business man and has been right more times than he has been wrong. We have instituted the cleaning fee and I will be watching to see what happens in the coming months.
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Old 05-18-2022, 12:30 PM   #33
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Quote:
Originally Posted by Graysonhogs View Post
Guess that would work for someone who doesnít pay attention. I donít care what it says about nightly price, Iím going straight to ďTotalĒ. An if itís way off
From nights x rate I figure out why.


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So it will work on about 95% of the population.
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Old 05-18-2022, 12:50 PM   #34
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I always look at the cleaning fee when staying for myself and if it is too high for the stay then I don't book. I totally get it though. The company (AirBnb/Evolve. whichever) sets the nightly rental fee but the cleaning fee stays constant.

I have two; one we just went up from $35 to $50. My wife cleans it and it takes almost 4 hours for a two bedroom. The second is further away so we have a cleaning company do it for $135 for a three bedroom and that is passed through. We also provide coffee, snacks, water, etc so there is a lot that goes into "fees."

If it's only you and you are only staying for a night or two or the hotel experience appeals to you then then hotels are probably a better choice. However, if you are travelling with another couple or group or have kids and don't want the confines of a hotel or separate rooms for kids and desire a little more privacy and quiet than a hotel then you may want to look into the airbnb/evolve rentals. You will also find it easier to have a meal or two in the property than eating out each meal which may save some $$.

I travel to Houston for business and often look for an airbnb to stay in a part of Houston that I was always interested in but never lived in when I actually lived there.
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Old 05-18-2022, 12:59 PM   #35
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Those cleaning fees all went way up when they're required to deep clean for Covid sanitation and all that.
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Old 05-18-2022, 01:09 PM   #36
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Those cleaning fees all went way up when they're required to deep clean for Covid sanitation and all that.
I can promise that most cleaning companies didn't change up their requirements. We have a small cleaning business and we refuse to do short term rentals. Our regular customers are clean and pay well.
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Old 05-18-2022, 01:10 PM   #37
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Try and hire a maid these days and see what you get.
But hey.....we're making Somalia great again so it's well worth it.
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Old 05-18-2022, 01:17 PM   #38
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We charge just a flat fee, no additional cleaning fee. House is going to have to be cleaned, laundry done no matter how many days it is rented.
Adios,
Gary
That would sure make it a lot more enjoyable experience.

Here is our fee, everything included.

If people donít like the deal, they can go find something else.

A long time ago I worked for a local furniture mover. He advertised free estimates (really just a final price) and that is exactly what he did. If you call him for an estimate, he would show up and look around and how many bedrooms, how many pieces of furniture, etc.

He told the people that they did not have to disassemble the beds, take the mirrors off of the dressers, disconnect the washer dryer, etc. That and putting them back was all included in the price.

When he was finished looking around, he would take out his business card and write a price on the back. He would place it facedown on a table and say that is my price. If you want me to move your furniture let me know and we will schedule it. That was it. No negotiations, no hard feelings and no obligations. If you like my price, great let me know and I will move you. If not, have a great day.

It seems like a simple concept.
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Old 05-18-2022, 02:13 PM   #39
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I have 3 VRBO/AIRBNB houses in Galveston, we do charge a cleaning fee and we have never had anyone complain about it. I can tell you it is very hard to find a god cleaning crew and the ones that are good are expensive. We dont make anything off of the cleaning.
I can tell you VRBO and AIRBNB are very greedy and charge a lot of money for administrative fees, and by the time you add in City Tax, State Tax and property Tax, Its not cheap.
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Old 05-18-2022, 02:46 PM   #40
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I have 3 VRBO/AIRBNB houses in Galveston, we do charge a cleaning fee and we have never had anyone complain about it. I can tell you it is very hard to find a god cleaning crew and the ones that are good are expensive. We dont make anything off of the cleaning.
I can tell you VRBO and AIRBNB are very greedy and charge a lot of money for administrative fees, and by the time you add in City Tax, State Tax and property Tax, Its not cheap.
We do the same on our lake house on LBJ. We don't rent it all that much; however, there have even been times when we stay there and instead of doing sheets, cleaning etc. we will even pay the cleaning fee rather than do it ourselves.
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Old 05-18-2022, 02:54 PM   #41
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I'm by myself when I stay in them going to training. I'm just there to sleep. Rubs me the worng way to chage 50-75 cleaning fee and you cant tell I was there.
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Old 05-18-2022, 03:20 PM   #42
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So it will work on about 95% of the population.
I think 95% is low.
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Old 05-18-2022, 04:16 PM   #43
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I don’t own one but it’s very simple- if you don’t like paying the cleaning costs then don’t rent it! It’s that simple!

We’ve rented many and we always leave them cleaner than we have found them, It’s just part of the costs! We have been refunded the cleaning fee before.
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Old 05-18-2022, 04:37 PM   #44
trykonroye
Ten Point
 
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Join Date: Oct 2006
Location: Friendswood, Texas
Hunt In: Drippin Springs,Spicewood, Brady, knippa,Colorado
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When I was booking my most recent VRBO for TAC. One of the places had a $200 cleaning fee. I went a different route and found one that had $120 fee. I figured thats close to what I pay for my house to be cleaned so it seemed reasonable.
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Old 05-18-2022, 04:49 PM   #45
CrownKiller14
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Join Date: Nov 2015
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Host aren't making a living off the cleaning fee. If they have the unit booked up solid. They are paying a premium to make it happens between check out 10 am and check in 3/4pm. Heck some probably cover some of the fee out of their nightly rate. That's not long to get a big house clean, linens washed and house put back together.
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Old 05-18-2022, 04:54 PM   #46
RiverRat1
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Join Date: Dec 2007
Location: Bend TX
Hunt In: San Saba
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Quote:
Originally Posted by Bucknaked View Post
I donít own one but itís very simple- if you donít like paying the cleaning costs then donít rent it! Itís that simple!

Weíve rented many and we always leave them cleaner than we have found them, Itís just part of the costs! We have been refunded the cleaning fee before.
When we travel we just pay the fee as we understand it. And we know the owner is not making any real money. Renting a place for $300 a weekend adds up to a lot less than people think. And the owner pays AirBnB fees also, plus electric, fixing things, gas/propane.

If someone stays with us and leaves the place clean they can always call us and pay cash next time. Saves a lot of $$.
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Old 05-18-2022, 05:16 PM   #47
armadillophil
Ten Point
 
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Join Date: Oct 2006
Location: Keller
Hunt In: We The People FJB
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I own a vrbo on PK and charge 250 cleaning fee. I don't make a dime off it and if you don't clean up before you leave(ie pull sheets and put towels in bath etc) I get charged an additional 50 bucks.
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Old 05-18-2022, 06:04 PM   #48
CaptainDave
Ten Point
 
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I'm fine with a fee if it's shown up front. I do agree that some of these rentals seem to have a good rate until you factor in all of the fees. I understand the owner doesn't make anything from the cleaning fee, however, why isn't that just built into the rental price itself? It seems a lot of these rentals like to show a decent nightly rate and then tack on the fees when it's time to enter the payment information. Not much different than a hotel or rental car place.

With that said, some of these cleaning fees seem pretty high. At least in our area a typical housekeeper will charge $80-$100 for cleaning a standard size house (i.e. 2500-3000 SF). So, I can see a higher fee for being charged on a short term rental, but some of these fees in the $200-300 range seem high.
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Old 05-18-2022, 07:15 PM   #49
Nemlo
Spike
 
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Join Date: Jan 2018
Location: Central Texas
Hunt In: World
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I'm not too fond of this because I feel it should be included in the nightly price and not an add-on charge. If you're renting on a per-diem basis, then the fee should be included in the price and a damage fee assessed if the rental is left in unjust condition.
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Old 05-18-2022, 07:48 PM   #50
Bear Charge
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Should be included in the cost
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