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Old 10-22-2018, 10:27 AM   #1
SabreKiller
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Default Cabelas credit card change to Capital One...

Ya'll better check your accounts. Due to the stupid change over to Capital One, payments aren't being credited in a timely manner. They still haven't cashed my check so they showed my account as past due and charged my a service charge. I jut got off the phone with them and gave them a piece of my mind. The charge has been taken off, but this is the last straw. I'm done with Cabelas and Bass Pro.
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Old 10-22-2018, 10:29 AM   #2
elliscountyhog
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I actually like the new change. the online banking is much nicer and can see your points balance. But yes a PIA if you didn't catch it in time.
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Old 10-22-2018, 10:37 AM   #3
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Capital One called me yesterday evening while I was having dinner with the wife at a restaurant. They told me my account is past due and we needed to figure out how to get it current. I told them I mailed a check when I was supposed to and she said that it went to Cabelas and they shredded it. I threw a little hissy fit about my account showing I was past due for the first time ever. They took off the late fee but I was pretty ticked. Anyway, went online this morning and made the payment. Hopefully whoever got my first check did shred it.
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Old 10-22-2018, 10:39 AM   #4
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Originally Posted by elliscountyhog View Post
I actually like the new change. the online banking is much nicer and can see your points balance. But yes a PIA if you didn't catch it in time.
I agree, the online part of it seems like it will be better. Now I can wait until the due date to pay instead of sending a check a week early. The way they handled the transition wasn't good though.
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Old 10-22-2018, 10:40 AM   #5
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I have been battling with those idiots for almost two weeks, what a joke, I sent a 16K dollar check in to them, it has not posted, they calling me for payment, one day I talk to visa and the next day it is master card with capitol one. I spend well over 100K a year on that card, every month is paid in full, now they are holding my cards and have collection agencies calling me, about to cancel that check and do a check by phone, my problem is I do not know who to pay. Good chance I am cancelling as well but may wait, been told it could effect my credit score.
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Old 10-22-2018, 10:41 AM   #6
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Mailed a check? What is this you're talking about?
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Old 10-22-2018, 10:43 AM   #7
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They sent out a LOT of notices telling you about all the changes and what you needed to do. Don't blame them when you didn't do your homework.
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Old 10-22-2018, 10:51 AM   #8
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I like the change, the app is great as well.
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Old 10-22-2018, 10:54 AM   #9
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I've been paying electronically since I got the card many many years ago. Haven't heard a word from them but now I'm going to check just to make sure.
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Old 10-22-2018, 11:01 AM   #10
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The main reason Bass Pro wanted to buy Cabela's was for their cc business. Sounds like they are screwing that up.
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Old 10-22-2018, 11:02 AM   #11
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Originally Posted by quackadikt View Post
They sent out a LOT of notices telling you about all the changes and what you needed to do. Don't blame them when you didn't do your homework.


Why did they send a statement with a “pay to” that was to cabelas? One would think if you pay with the statement they sent it would go to the correct place.
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Old 10-22-2018, 11:04 AM   #12
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Why did they send a statement with a “pay to” that was to cabelas? One would think if you pay with the statement they sent it would go to the correct place.
I think I've already thrown that stuff away, but I'm pretty sure that one of the notices sent a month or two ago addressed this issue.
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Old 10-22-2018, 11:05 AM   #13
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I pay all my bills online, so once I set up my new access I paid it online and it went through without issue. I normally keep my balance zero and only use that card for points.

I like the new interface better, but I have never been a big fan of Capital One and the change from Visa to Mastercard is weird lol.
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Old 10-22-2018, 11:11 AM   #14
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I think I've already thrown that stuff away, but I'm pretty sure that one of the notices sent a month or two ago addressed this issue.


I kept it all and don’t see anything about it. I found where it says to set up online accounts after October 8 but I paid before that.

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Old 10-22-2018, 11:15 AM   #15
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Don't know what to tell you then. I'm positive that I read something that said there would be an interruption of mailed in payments during the transition. I've always paid online though, so it was pretty painless for me.
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Old 10-22-2018, 11:20 AM   #16
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Don't know what to tell you then. I'm positive that I read something that said there would be an interruption of mailed in payments during the transition. I've always paid online though, so it was pretty painless for me.

The"interruption" was for two days I believe. There's a difference between interruption and not accepting anymore.
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Old 10-22-2018, 11:25 AM   #17
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Who in the world mails checks anymore?

I just paid them a large sum of money but online and credited the same day.


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Old 10-22-2018, 11:26 AM   #18
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I actually like the new change. the online banking is much nicer and can see your points balance. But yes a PIA if you didn't catch it in time.


Speaking of the points, it also appears to accrue daily and not once a month like it used to.

Look at your points balance a few days apart.


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Old 10-22-2018, 11:28 AM   #19
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People mail checks still? I havn't had a check book in 10 years....100% serious!
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Old 10-22-2018, 11:30 AM   #20
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Who in the world mails checks anymore?

I just paid them a large sum of money but online and credited the same day.


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I'm an old fart that just always paid them with a check. I have so many apps, passwords, online accounts that the thought of having another one to keep up with makes smoke come out my ears. I do think it will be fine though, just an old habit I need to break. I still pay the majority of my bills with check for my business though. I spend way over $100K/year on the cabelas card and pay it off every month so I was pretty ticked to get a past due call on a Sunday evening. I'll get over it.
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Old 10-22-2018, 11:30 AM   #21
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Mine was a hassle and still not resolved. Went to Cap 1 to set up my new online access...their credit card number doesn’t match my credit card number, so it wouldn’t let me verify to finish online access. Called Cabelas and they said “due to high volume” something or other and sent me back to their automated message center. ****** me off. Had to make a payment via phone. I’ll be canceling this credit card next month
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Old 10-22-2018, 11:34 AM   #22
Mike D
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I'm an old fart that just always paid them with a check. I have so many apps, passwords, online accounts that the thought of having another one to keep up with makes smoke come out my ears. I do think it will be fine though, just an old habit I need to break. I still pay the majority of my bills with check for my business though. I spend way over $100K/year on the cabelas card and pay it off every month so I was pretty ticked to get a past due call on a Sunday evening. I'll get over it.


I pay everything through my bank’s online banking. They are set up to transfer funds electronically so the payment posts on the day I want it to pay.

No reason to need to know another password.


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Old 10-22-2018, 11:35 AM   #23
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I pay everything through my bank’s online banking. They are set up to transfer funds electronically so the payment posts on the day I want it to pay.

No reason to need to know another password.


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I'm pretty sure if I set up online banking to pay bills with I'll need another password for the online banking.
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Old 10-22-2018, 11:37 AM   #24
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I'm pretty sure if I set up online banking to pay bills with I'll need another password for the online banking.


Oh dang! I thought everybody at least looked at their bank accounts online, LOL.


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Old 10-22-2018, 11:38 AM   #25
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Oh dang! I thought everybody at least looked at their bank accounts online, LOL.


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I told you I have old fart habits.
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Old 10-22-2018, 11:57 AM   #26
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I pay everything through my bank’s online banking. They are set up to transfer funds electronically so the payment posts on the day I want it to pay...
I have a couple of notes @ one bank that I pay with another (major, very well known) bank's bill-pay service since they are my primary bank and I have my most-used checking account/savings accounts there. They send paper checks to the other bank! That's the most asinine thing I've ever heard of. I couldn't believe it after I had a problem one time with the payment not being received by the time it was due, and was told that by my primary bank. Still unbelievable.
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Old 10-22-2018, 12:11 PM   #27
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I had over $225 in points with them,
Now that they've transferred to capital one, It shows I have zero points.
I went in to buy a firearm yesterday and would have been out of pocket
$80 after a price match plus my points.
They told me I had zero points. And they couldn't fix it.
They did acknowledge that since the transfer to capital one, customer's points have been "lost"
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Old 10-22-2018, 12:59 PM   #28
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Oh dang! I thought everybody at least looked at their bank accounts online, LOL.


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Why when they mail me a statement every month!

Put me in the not happy with capital one crowd. Also if you have auto drafts make sure thats up to date!
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Old 10-22-2018, 01:27 PM   #29
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I fell victim also! But its all squared away now.

Mine is Bass Pro tho and not Cabelas. I still have my points
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Old 10-22-2018, 01:30 PM   #30
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Capital One called me yesterday evening while I was having dinner with the wife at a restaurant. They told me my account is past due and we needed to figure out how to get it current. I told them I mailed a check when I was supposed to and she said that it went to Cabelas and they shredded it. I threw a little hissy fit about my account showing I was past due for the first time ever. They took off the late fee but I was pretty ticked. Anyway, went online this morning and made the payment. Hopefully whoever got my first check did shred it.
Only grandmas use checks!!
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Old 10-22-2018, 01:32 PM   #31
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Only grandmas use checks!!


Don’t make me hit you with my cane sonny.
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Old 10-22-2018, 01:55 PM   #32
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I told you I have old fart habits.
Testify!
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Old 10-22-2018, 02:21 PM   #33
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WHen they made the switch my rate went up so I paid the card off at that time for the amount due well some how it ended up being 498 dollars more than I owed ?/ no idea how that happen as it very clear what your current balance and pay off is as you can look it . Well anyways i asked for a refund as it was clearly an error on their end. NOPE no refunds and I have a credit well i just went and used the credit and closed the card down .

Really bent out of shape over how its currently being handled .
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Old 10-22-2018, 08:08 PM   #34
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Well I'm different than all of y'all. Had ny cabelas visa for years. Only had a $900 limit. I never tried to increase it because i only used it to get points when i shopped at cabelas and occasionally out of town trips.

My card just expired, and they didn't send a new one. Called and was told they decided not to keep my account, i could pay off the $100ish balance i currently had, and reapply. They also wiped my club points!

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Old 10-22-2018, 08:24 PM   #35
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They sent out a LOT of notices telling you about all the changes and what you needed to do. Don't blame them when you didn't do your homework.
LOL, they did not send me crap, the entire thing was a fiasco, never in my life have i seen something so screwed up, it was like, " whos on first ? " I don't know " second base, blah blah blah, it was handled terribly as far as I am concerned.
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Old 10-22-2018, 08:30 PM   #36
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We write a couple hundred checks a week, I am very old school, I cannot even post a pic on TBH
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Old 10-22-2018, 08:41 PM   #37
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They lost me when that redhead garbage was put on Cabelas shelves.

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Old 10-22-2018, 08:44 PM   #38
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I moved on to an Amazon card a few months ago. Cabelas points ain't what they used to be. Their prices are higher for the same goods.
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Old 10-22-2018, 08:46 PM   #39
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I moved on to an Amazon card a few months ago. Cabelas points ain't what they used to be. Their prices are higher for the same goods.
My Cabelas' card is my primary CC but I pretty much stopped shopping at Cabelas' for that reason.

It's about time I get a new card. Points are worthless when it takes $75-100 worth of points to get to competitors pricing
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Old 10-22-2018, 08:55 PM   #40
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I still use checks and pay my Cabelas bill off in full every month. I'm glad I cashed my points in a while back on a new safe in case I lose any points.
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Old 10-26-2018, 08:51 AM   #41
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Update...

Like I said, they called me Sunday evening wanting payment and I told them I mailed a check weeks ago. They said it went to Cabelas and got shredded. They assured me there was no possible way that check would be cashed. So I paid online Monday morning. I got a call from the bank this morning saying the original payment has hit the bank and I don't have the funds to cover it. It was for thousands of dollars and I had already paid it Monday. So I just went to the bank and stopped payment on the original check which cost me $30. I'm about to call Capital One and see if I can get my $30 back. I honestly doubt it. What a bunch of idiots. If anyone has a good rewards card I can switch to let me know.
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Old 10-26-2018, 09:05 AM   #42
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As if anyone needed another reason to not shop at Cabelas.
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Old 10-26-2018, 09:18 AM   #43
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People still mail checks?
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Old 10-26-2018, 09:19 AM   #44
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Yep, they charged me a late fee due to the switch over. They did remove it when I called but **** it was shady to sneak that in there!
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Old 10-26-2018, 09:19 AM   #45
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I am disenchanted with them myself. Actually I am done with them.

I have put all of my monthly expenses on my Cabelas card for years, then pay it off at the end of the month to gain points.

Well I was on a 10 day trip out through 5 different states a few weeks back and my card wouldn't work on about the 4-5th day. I had just paid it off before the trip so I knew I had plenty money nor had I spent the entire balance.

Well when they switched over to Capital one they cut my credit limit from $5000 to $500 with no notice. I called them. They had no explanation other than something must have glitched in the cross over. They weren't authorized at the time to give my previous limit back during this transition period.

Sure made it a rough when I was relying on that card for my entire trip. I had made all my plans and reservations on that card and the limit changed from one day to the next.

Cashed in all my points on a new fly rod at a Cabelas the next day and as far as I am concerned they can kiss my ***. Ill take my money somewhere else.
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Old 10-26-2018, 09:23 AM   #46
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One thing that I did that I was glad I did was I used all my points before the change. I was afraid I would lose them and I had about $1100. Glad I did that now.

I just got off the phone with them. They gave me a $30 credit for the stop payment fee from the bank and also credited back $131 worth of interest that was charged to me because of the lost check. I guess (hope) everything is back in order now.
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Old 10-26-2018, 09:33 AM   #47
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I paid my bill early knowing they were switching over. I didnt want to deal with the bs.
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Old 10-26-2018, 09:59 AM   #48
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Had a small fit yesterday when my bookkeeper informed me that account had been hacked. Long story short she had paid Cabelas in full by Bill Pay through the bank and the debit showed going to Capital One on our transaction report, we did not have a Capital One account listed with Bill Pay. Talked with the bank, Bill Pay and automated Cabelas account balance, payment was made to Cabelas electronically and due to the change from Visa to MasterCard payment was routed through Capital One.
As of this morning the Cabelas auto balance reflects posting of payment and talked to Capital One about new card. There response was new card will arrive between now and December just continue business as usual as Cabelas Visa is still fine until I get new card and activate.
Will still have to go change all the auto pays by that Visa card to new card, not good. May just pick another card as Primary Card.......
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Old 10-26-2018, 10:32 AM   #49
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I stopped payment on the check the day I found out all this BS was going on. Called Capital One and they credited me back the late fee. My points are still good, but I only have about $30.00 left. I have some recurring charges, Dish TV, car wash, gym is all that I usually have go on there. I charged a bunch of stuff to that card after my surgery ( I went stir crazy) and I'm going to pay it off next month, AGAIN.

I'm going to shop around for another points card. I've always enjoyed shopping at Cabelas but the recent changes to the stores, discontinuing certain clothes items that I used to purchase on a regular basis, and the point system has lost its stardom in my eyes.
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Old 10-26-2018, 10:38 AM   #50
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Location: Montgomery, Tx.
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I haven't had the issues as some with my cabelas card. The transition was fairly smooth BUT I am thinking of canceling it. You get points to buy merchandise that is more expensive and it is not a locally owned business in my area. Why get points to pay more for stuff I can get cheaper? Why not get a different card? Seriously considering this because Cabelas has become a joke.
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