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Old 01-13-2020, 09:02 PM   #1
lbbf
Ten Point
 
Join Date: Oct 2006
Location: Lake Jackson
Default CrossBreed Customer Service

I know there are lots of options out there, but CrossBreed customer service is outstanding.
I have a Supertuck for a G23 that I've worn almost daily for 10 years. The kydex was starting to tear so I printed out the warrantee info and sent it in for repairs. CrossBreed sent my a conformation email that they received the holster. Another one with an invoice showing nothing was owed. Sill one more email when it shipped back. Then today I received a brand new holster. Cost me shipping one way total.
I liked that my old holster was broken in but it's hard to complain with a brand new one with zero hassle.
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Old 01-13-2020, 09:19 PM   #2
Strummer
Pope & Young
 
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Join Date: Oct 2006
Location: Edna Tx
Hunt In: At Gary's place ,and the backyard
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I have had awesome service from them too . Customer for life .
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Old 01-13-2020, 09:58 PM   #3
TacticalCowboy
Ten Point
 
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Join Date: Sep 2014
Location: Snyder
Hunt In: Southern Taylor County, Tom Green County
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Good to hear.
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Old 01-13-2020, 10:52 PM   #4
BLACKFINTURKEY
Ten Point
 
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Join Date: Oct 2015
Location: Marion,Texas
Hunt In: Marion,Texas
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Good to know mine is cracking after 3 years.
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Old 01-14-2020, 08:13 AM   #5
Shaun
Ten Point
 
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Join Date: Nov 2006
Location: Mountain springs, Tx
Hunt In: Texas
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Good to hear this. I’m shopping for a holster.
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Old 01-15-2020, 03:14 AM   #6
taha16
Nubbin' Buck
 
Join Date: Jan 2020
Location: Canada
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Wow didn't knew there customer service is that good i also work as customer service for real estate agency that sells condo but its astonishing they give a new one in replace for the old that your used for 10 years.
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Old 01-15-2020, 07:17 AM   #7
lbbf
Ten Point
 
Join Date: Oct 2006
Location: Lake Jackson
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Quote:
Originally Posted by taha16 View Post
Wow didn't knew there customer service is that good i also work as customer service for real estate agency that sells condo but its astonishing they give a new one in replace for the old that your used for 10 years.
I was as well and not 100% sure I wouldn't prefer the old leather back. It was broken in and molded to my fat side perfectly. The new one is STIFF! Still the tear was minor and the turn around was 1 week from shipping there to new holster in the mailbox here. Really can't beat it.
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