You too can feel like a genius!

[Low Fence]

Had to meet a client this morning to go over final details to their shower builds. So when I was done, I figured I’d go restock inventory on “deck mud” from Lowes since I had the time to do so. I’ve learned before to check their web site as to not waste $5 fuel and my time, so a quick search “18 bags in stock”! PERFECT

I drove to the store, grabbed a flat cart and headed for the aisle. When I get where it usually is and the label is… there are 18 bags of the equivalent of potting soil….

All star employee #1 ask “if they can help?” Yes I’m looking for 4:1 mud, web site says you have 18…. And I show him the pic of product and location

“Hmmmm….. here it is!” …No sir that potting soil in the wrong location

“Well you can’t go by web site, it’s not accurate. You need to call ahead”… “let me ask my supervisor”…. Ok

ALL STAR employee #2

“You need some grout?”.. No I need 4:1 deck mud
“It’s right here!”…. No that’s potting soil in wrong spot
“ oh… we don’t have it” … ok web site said you had 18, so that’s why I drove 30 minutes here.
“Yea the site isn’t accurate. “ ( looks on her phone)… Greenville has 60!”… how do you know that?
“Web site says they do”… so did yalls????
“You need to call them”… had I called y’all you would have told me you had 18, they would have just been wrong product. Lol


So if your ever feeling down, and like your just not good enough. Just walk into Lowes and speak with their all star cast and walk out feeling like you might be the smartest person to walk planet earth. I feel like I could win a game of jeopardy now!!!

[Gerald G]

I wouldn’t really feel that smart if I was just competing against box store employees. They seem to “higher” the dumbest they can find.

[tvc184]

.

[Low Fence]

I wouldn’t really feel that smart if I was just competing against box store employees. They seem to “higher” the dumbest they can find.

Lol. Had a “paint specialist” in same store a few years ago mix my paint while I shopped. Was supposed to be a hair off of pure white. I get back and she says your all ready! It wasn’t even in the same color class. Lol. She tried 4 times with the highest grade paint they had. On the 5th attempt I noticed she was using a grey base…. I said that will never work. To which she replied “we are out of the white base, so I’ll make it from this. Lol…… I went to Sherman Williams after that

[Txhunter3000]

Yep it's a crap shoot either way these days on stock.

[ElfEyes]

Hell and I thought you milked cows for a living!!!

Sent from my Pixel 4a (5G) using Tapatalk

[Low Fence]

Hell and I thought you milked cows for a living!!!

Sent from my Pixel 4a (5G) using Tapatalk

That’s my job. I actually make money building custom showers. Lol

[RifleBowPistol]

Home Depot hires the same people.

A month ago, I made the mistake of trying to buy 138 20' sticks of 1/2" rebar. It said the rebar is on isle 19, I found a tag for that item, then it had a location, on the tag, but no place in the general area for any sticks of rebar, other than the various sizes of 10' stuff they had.

So I went to a register, asked clerk to look them up, showed her a picture of the tag, with their number for the rebar I wanted. She said they had 198 of them. I asked you are sure. She said that's what it shows. So I bought 138 of them. Then afterwards, I was told they were busy and I would have to wait probably an hour to get loaded up. So I said you tell me where they are and I will start loading them, better than me standing around for an hour looking lost

So she asked someone else, that person told her, they were locked up outside in the pro cage. So joy, joy, I get to wait my turn to get loaded up.

So I waited for quite a while, right at the large automatic exit doors by the registers. Naturally all employees were good at not seeing me standing there. Then eventually some young guys were helping a woman load up a bunch of lumber, they obviously were not happy, with the project they were given. I asked them about the rebar, they said the fork lift was being used. Then pointed out the fork lift being run, in the back of the store. I was told to inform those guys with the forklift, that I needed help with rebar.

So more time went past. Then the two guys with the forklift, came up front with a bunch of lumber. Then tried to load it up in some customer's trailer. They were not doing to good, getting the last 3' of those boards in the trailer. I watched for a while, then, went over and told them what to try. My idea worked and they got the lumber loaded quickly. I heard what they were planning on doing. That was going to take quite a while, it was obvious neither of them wanted any part of the idea they came up with. So things came to a complete stop, till I gave them my idea. So once they got the lumber loaded, they asked me what I needed, they acted very eager to help me. So I told them I needed 138 20' sticks of 1/2" rebar, then their enthusiasm suddenly went away.

But I had them, so the skinny guy, went and checked the pro cage, which is around the side of the building, where I had previously been told to park my truck. So I had truck trailer and excavator by the pro cage. Well 5 minutes later he came back and said there were not any sticks of rebar in the pro cage, they had to be inside. So we walked all over inside the store, asked a bunch of people. Got different ideas, looked many places, no rebar. So then we walked all the way around the building, because someone said, it was around the back side of the build. It was nice and warm. We spent a good hour out side looking for rebar. Eventually they decided they did not have any rebar. Yeah great. So I was told to go to customer service and get a refund.

So I go to customer service to get a refund. If things had not been enough fun, it was about to get better. I talk to a woman at customer service, tell her, that I want my money back on the rebar, that they don't have any in stock. She wants to know where the rebar is I am returning. I repeatedly explained that I bought the rebar at 10:45 this morning, at this point, it was around 2:45. I had never left the store. And that I waited to get loaded, then I and multiple store employees searched for the rebar, and none seems to exists on the property. So I want my money back. She was not going to give me my money back, unless I gave them the rebar back.

Then about that time, a guy who seemed to be an assistant manager, came by saw me and over heard the conversation. He had been out back, when we were looking for the rebar, we asked him, he was one of the people who gave suggestions on where to look.

Luckily that guy showed up, he confirmed my story, and got the woman working in customer service to give me a refund.

This was in Seguin. They told me the New Braunfels store was supposed to have more than 138, I don't remember the number that store was supposed to have. I know theft over there at the New Braunfels store, is very common. So I really did not want to drive over there, with the trailer and excavator on the truck, hoping they actually had some rebar. More than likely if they kept it outside, it had long been stolen. So I really did not want to drive all the way over there.

So I went out to my truck around the side of the building, by the pro cage and started to get in my truck. Then stopped and decided I should look in that pro cage myself, I never looked in there, I took the word of that young skinny guy who I have figured out likes to get out of working. I have dealt with him a few other times. So I checked. Wow! There was a bunch of 1/2" 20' sticks of rebar, way back in the back of the pro cage, behind a bunch of pallets of PVC pipe, and bags of fertilizer.

So I decided those pricks waisted a bunch of my day, I am going to go back in there and drag their *****es back out here in this wonderful 105 degree weather and make them get that rebar out. At this time it was 3:30, I was not in a good mood.

So I went back inside, found the same woman who had rung me up hours earlier, she still remembered me. I told her about doing the refund, and now finding the rebar, but I wanted someone to go out there, unlock the cage and count all of that rebar and make sure there was at least 138 pieces before I paid for them, since I had so much fun trying to get a refund on items I never received. That woman talked to a manager, who talked to me. I made the whole situation very clear. I wanted to know exactly how many sticks of rebar were in that cage, if they had enough, I would buy them. But I was not paying for them until they counted.

So she sent two guys out there to count them, they came back in, one said there was only about 92, the other guy said, there was plenty, more than 138. I made it clear, I did not like their answers, but they both walked off. So I paid for 138 sticks again, and made it clear, if there is not 138 sticks out there, I am going to get very loud.

I waited around for the forklift guys again. Well while I was waiting, I see them clock out and walk out the front door. I noticed new guys had showed up 15 minutes earlier. I got handed off to the new shift. Those guys got informed of the situation. Those guys went on the hunt, inside the store for 20 ft. sticks of rebar. I told them I found them outside. They obviously did not want to go outside and get those. One of the two new crew, went out there and looked in the pro cage and saw all the crap that had to be moved. That's when he claimed he had seen a bunch of 20' sticks on the top shelf inside.

We eventually came to the realization we were going to have to go outside and clear out the pro cage and then get the rebar out. We obviously wanted to do anything but that. So they finally went and opened the pro cage, then another guy showed up, with the forklift, older guy, much more motivated than the 20 year olds I had been dealing with all day. That guy moved all of the pallets, PVC and other crap out of the way, then got the rebar and picked it up and slowly moved it out. He got it out, then we had to unload the rebar off the pallet and load it on the trailer by hand. But finally around 5:30 ish, I had 138 20' sticks of rebar. Turns out they had exactly 138 sticks of rebar. They did not have 198, like their computer said at 10:45, that morning.

I pretty much put in a full days work at Home Depot and I paid them $1800, or something along those lines, I did not get paid a dime.

Let me tell you those 20 year olds think they are masters at getting out of work. They are pretty good at it, they will ghost on you in the blink of an eye. Hand you off to the first person, they can, then go hide. The guy who finally got the job done, was probably 60 years old. Took him an hour or less to get done, what six 20 year olds spent most of the day trying to get out of.

[Low Fence]

All star #1 was mid 20’s and #2 was mid 40’s. Working wasn’t an issue… comprehensive thinking was. Lol

I’ve got a high school kid I pay like a brain surgeon when I need help. He works him rear off, has a functional brain and can read a tape measure accurately and quickly. He makes more in 2 weeks part time than most of his classmates do all summer. And if I need him there’s never an excuse. He’s there.

[Gumbo Man]

Kyle you have had a “Good Grief” moment. Unfortunately there is plenty more to come if you continue to trade there. Hands down the dumbest they can find. May Lowes RIP.

[brokeno]

I just think at least they are working but I still get disgusted most of the time

[camoclad]

It's better to laugh than get mad.

[asu-indian]

You should follow my precept…if you want to waist 30 minutes of your life, ask a question in Lowes or Home Depot.

[HogHunter34]

They need a greeter that says welcome to Lowes
I can’t help you & have no clue what I’m doing
Have a great day

[CassCounty]

I had a totally different experience at Lowes in Longview. Was doing an electrical project, Lowes guy asked if He could help, I told Him what I was doing. He talked Me through it, got everything I needed, a lot I hadn't thought about. I told the manager how great this worker was....Manager told Me that He is a master electrician who just works there part time because He likes it. That amazed Me but I was really thankful for Him.