I know this topic has been beat on many many times now, but man it gets my blood pressure up. I dont understand how 7 months after the fact, and after we were told we had met our out of pocket max, that we continue to get bills from them "resubmitting" to the insurance company.
In addition, we've had a few visits to the local fast aid for a quick diagnosis for ear infections so we could get prescriptions. Every time, we argue that we've met our out of pocket max, but they insist we have to pay the $50 copay. So I then have to wait a week for the bill to get processed, call billing, have them verify we have met our deductible, then issue a refund. Unless I call, they just keep that money that was unjustly paid.
I'm teetering on the thought of telling them to pound sand. The wife and I have excellent credit scores, and I've always been one to pay my way, but this is just getting ridiculous. How long can this "resubmitting" drag out?
In addition, we've had a few visits to the local fast aid for a quick diagnosis for ear infections so we could get prescriptions. Every time, we argue that we've met our out of pocket max, but they insist we have to pay the $50 copay. So I then have to wait a week for the bill to get processed, call billing, have them verify we have met our deductible, then issue a refund. Unless I call, they just keep that money that was unjustly paid.
I'm teetering on the thought of telling them to pound sand. The wife and I have excellent credit scores, and I've always been one to pay my way, but this is just getting ridiculous. How long can this "resubmitting" drag out?
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