Originally posted by CabezaBlanca
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Truck damaged at dealership
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Originally posted by txwhitetail View PostCrazy how worked up folks can get over their possessions. Let them make it right. Take some blood pressure medicine. Lol
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Yep. 1st world problems. I bought a new Honda Accord Touring for my DD to keep the miles off my diesel in March. Pulled up in the yard 15min after I left dealership and my lab pup jumped up on the door. Scratched the shiznit out of it. They all gonna get scratched. Get the first one out of the way and you’ll sleep easier.
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Originally posted by ATI View PostOK Gents, I need some advice.
I won’t name the dealership YET!!! Because after going up the chain of command, they said they will repair it.
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Went in for an oil change and when my truck was ready, I noticed two large red paint stains in the driver door, when I looked closer it was dented and two areas where the paint was chipped, I ran back and got the service guy and showed it to him. He told me to pull around the front, when I examined the truck to find ANOTHER SCRATCH (long dent) like it was rubbed against something on the rear passenger side of the bed as well....
At this point I’m losing my MFing mind....
The service manager comes and says they will take care of it, then shortly after speaking to the service guy, he comes back and says they’ll fix the door, but NOT the scratch in the back because it was there before !!!!! ***!!! I tried to keem my calm, but I did drop a couple of F bombs.....
I asked for his manager, who was an older, nicer gentleman and after he listened to both of us and me tell him the truck is my baby and I barely drive it and take great care of it, he said he’ll take care of both dents and smiles!!!!
I was very upset up to this point and asked him to put it in writing and he did....
So, at this point, my only concern is they may not do a good job because it’s a free and caused by them and just do a sloppy job where the damage will show or the paint not match, etc.
My question is,
what do I need to do between now and when I drop off the truck on Monday and what should I tell them to ensure they return it back to me like it was before?!!
This is going to ruin my weekend, all I can think of is them not repair the dents and chips properly and I’ll be stuck with a half*****ed job.
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Originally posted by ATI View PostDropped off the truck this morning,,,, they'll have it for the whole week...
He said they send their work to "Herb's Paint and Body" but didn't specify which location,,,, I'm assuming Plano!!!
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