Took my truck in for an oil change yesterday like I do every 5,000 miles. All of my oil changes and maintenance are done at this same dealership. The techs stripped my oil pan and they told me they could put in a new oil pan for $550 or drill and tap for $185. Not my problem or responsibility to replace what they damaged I told them. I have been moving up the manager ladder all day with these baboons. One manager offered to take care of the labor, oil and plug but the oil pan was on me. ($250). I laughed and asked for his manager. So the war begins...
What ever happened to customer service! If you damaged it then replace it. Rant over.
What ever happened to customer service! If you damaged it then replace it. Rant over.
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