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-   -   Rcbs customer service (https://discussions.texasbowhunter.com/forums/showthread.php?t=796520)

slomo 01-15-2021 08:19 AM

Rcbs customer service
 
Anyone have any recent experience with RCBS customer service? The phone systems say they are down, I sent an email regarding a replacement part I need, a few weeks ago and havenít heard anything.

talleywack97 05-08-2021 07:04 AM

I need a few parts to get an older rcii goin an a couple other parts for a powder dispenser and the guy sent all the parts free under warranty. And 1 alone was 60+ dollars. I wish more companies would follow suit in this world.....

Bucknaked 05-08-2021 11:12 AM

Quote:

Originally Posted by slomo (Post 15404367)
Anyone have any recent experience with RCBS customer service? The phone systems say they are down, I sent an email regarding a replacement part I need, a few weeks ago and havenít heard anything.

That is very unlike them! Iím sure they are overwhelmed with panic calls! Have you searched for any back lines?

Wits_End 05-08-2021 06:15 PM

I have been working some warranty items here recently with them. They have been slow, week or two before an email response, but the response is usually with shipping information. Few months ago i called them the minute they opened and was 5th in line, super nice lady helped me out and got parts shipped next day.


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