A few years ago, I had a 100K mile F150 I let them offer to buy. Their offer was around $5,500. I sold it a couple of months later privately for $10,500.
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I sold a 2007 Z71 to them a few years ago. Overall, it was a good experience. If you have a Carmax nearby, there's almost no reason not to drive by there and get a quote. They will give you a price within half an hour and their quote is good for a week.
I found their price to be easily above dealer trade-in, but a bit below private party. The key for me was the price difference between the Carmax quote and private party value wasn't worth the extra headache of selling it myself. The sales transaction process took about an hour and I walked out with cashiers check in hand.
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If your vehicle is: in the right mileage range for the year, clean, a decent make/model (generally no work trucks or weird stuff), and not modified in any way they are generally pretty fair in purchase pricing.
If your vehicle doesn't have every single one of the items I listed above they are going to loooooow ball you.
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