I'm curious what will stand up in court if legal action is taken
Announcement
Collapse
No announcement yet.
Passenger forcible removed from flight
Collapse
X
-
Originally posted by BrandonA View PostArrogance and bad publicity is even more ignorant.
Comment
-
Originally posted by RodinaRanč View PostI would wager...kick'n folks off oversold planes doesn't even register on any airline PnL...it happens all day, every day, multiple times a day on any given airline...consideration is given to those that spend the most...the low man is SOL...just the way it works & rightfully so
To me it was just a stupid decision for the airline. Why didn't they just up the voucher until another passenger accepted?
Comment
-
As has been said above, overbooking is part of the deal when you fly. You don't have any "right" to that seat - they own the airplane so if they tell you to get off, you get off. You can then decide to never fly United again if you want. The airline handled it poorly, no doubt. They should have upped the bid until they got a taker. Or, the captain says "ok, we are going to sit here until someone gets off" If I was that guy I'm sure I would be angry but I dang sure would not have reacted like a 3 year old throwing a tantrum on the floor at WalMartLast edited by jerp; 04-10-2017, 06:40 PM.
Comment
-
Originally posted by RodinaRanč View PostFact of the matter is ...this too will pass & they know it...next time someone books a flight...if united is 20-30% cheaper than the next guy...you will buy it, so will i & a whole host of other folksLast edited by BrandonA; 04-10-2017, 06:02 PM.
Comment
-
Originally posted by CaptainDave View PostI would wager the airlines budget for a certain level of expected passenger vouchers considering overbooking is not uncommon. It's probably written off as a cost of doing business based on their best execution model for booking flights (or whatever they want to call it).
To me it was just a stupid decision for the airline. Why didn't they just up the voucher until another passenger accepted?
Comment
-
Originally posted by jerp View PostAs has been said above, overbooking is part of the deal when you fly. You don't have any "right" to that seat - they own the airplane so if they tell you to get off, you get off. You can then decide to never fly United again if you want. The airline handled it poorly, no doubt. They should have upped the bid until they got a taker. Or, the captain says "ok, we are going to sit here until someone gets off"
Comment
-
Originally posted by outlook8 View PostI can guarantee you that if I had paid for a seat on that plane and didn't want to take a later flight, they would have to drag me out kicking and screaming too...not any passengers fault united didn't plan ahead!
Comment
-
Originally posted by RodinaRan View PostFact of the matter is ...this too will pass & they know it...next time someone books a flight...if united is 20-30% cheaper than the next guy...you will buy it, so will i & a whole host of other folks
Comment
-
Originally posted by jerp View PostAs has been said above, overbooking is part of the deal when you fly. You don't have any "right" to that seat - they own the airplane so if they tell you to get off, you get off. You can then decide to never fly United again if you want. The airline handled it poorly, no doubt. They should have upped the bid until they got a taker. Or, the captain says "ok, we are going to sit here until someone gets off"
Comment
-
Originally posted by jerp View PostAs has been said above, overbooking is part of the deal when you fly. You don't have any "right" to that seat - they own the airplane so if they tell you to get off, you get off. You can then decide to never fly United again if you want. The airline handled it poorly, no doubt. They should have upped the bid until they got a taker. Or, the captain says "ok, we are going to sit here until someone gets off"
Comment
-
Originally posted by RodinaRanč View PostFact of the matter is ...this too will pass & they know it...next time someone books a flight...if united is 20-30% cheaper than the next guy...you will buy it, so will i & a whole host of other folks
Comment
-
Originally posted by nursejenn View PostActually that's not always true. I had a really bad experience once with Delta about 14 years ago. They tried to make my 2 year old sit across the aisle from me where it was just a single seat (this was a small plane with one double row and one single row). They refused to try to facilitate a switch saying it waz their policy not to make any changes after ticketing is done and had a horrible attitude about the entire incident. Finally another passenger and her husband agreed to switch seats with my child and I so my 2 year old wasn't stuck alone. It was ridiculous. I called Delta and they ended up giving me $800 in vouchers for the inconvenience and insensitivity of the crew but I never used them and never will. I don't care how much Delta could save me on a trip, after that, they lost my business for good.
Comment
-
Originally posted by RodinaRanč View PostDoesnt work that way either...when it comes down to it...lowest cost seat on the plane get ls the boot (unless that person has status)...right/wrong or indifferent & every contract of carriage i've ever read stated exactly that
Comment
Comment