Originally posted by RodinaRanč
The airline's end of the deal was apparently this:
DOT requires each airline to give all passengers who are bumped involuntarily a written statement describing their rights and explaining how the carrier decides who gets on an oversold flight and who doesn't. Those travelers who don't get to fly are frequently entitled to denied boarding compensation in the form of a check or cash. The amount depends on the price of their ticket and the length of the delay:
Now tell us again who is to blame here. Should the airline not be held to this standard because YOU have never seen it happen???
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