Lennox HVAC woes
I'm looking for some advice and I also want to vent (no pun intended).
We built our house in 2012 and had a Lennox 14ACX unit installed. In 2014, the coil developed a leak so Barker's replaced it. They only charge was the cost of Freon, which I don't know why we had to pay for that.
The coil has another leak. Barkers just left our house saying the warranty was a 5 year warranty from the date of manufacture, which was 2011. Uh?? It was installed in 2014 but by their math it expired in 2016. Does that make sense to anyone??
So my husband and I are a little mad. Ok a lot mad. He called Barkers and the lady said the new coil gets the warranty of the original AC unit - so the coil installed in 2014 has the warranty that started in 2012, meaning by that math when coil was 3 years old the warranty expired. That doesn't make sense to me either.
I'm also aware of a lawsuit over these coils that covers replacement and labor up to $550 for all coils installed between 2009 and 2015. A simple Google search found that for me.
Does anyone have any advice for us? Barkers just charged us $500 for a service call and to add Freon. They provided an estimate of $3700 to replace the coil.
We are actually considering replacing this piece of junk. Yes it will cost more than $3700 but we wouldn't have to deal with this anymore. They come out every year for something.
We built our house in 2012 and had a Lennox 14ACX unit installed. In 2014, the coil developed a leak so Barker's replaced it. They only charge was the cost of Freon, which I don't know why we had to pay for that.
The coil has another leak. Barkers just left our house saying the warranty was a 5 year warranty from the date of manufacture, which was 2011. Uh?? It was installed in 2014 but by their math it expired in 2016. Does that make sense to anyone??
So my husband and I are a little mad. Ok a lot mad. He called Barkers and the lady said the new coil gets the warranty of the original AC unit - so the coil installed in 2014 has the warranty that started in 2012, meaning by that math when coil was 3 years old the warranty expired. That doesn't make sense to me either.
I'm also aware of a lawsuit over these coils that covers replacement and labor up to $550 for all coils installed between 2009 and 2015. A simple Google search found that for me.
Does anyone have any advice for us? Barkers just charged us $500 for a service call and to add Freon. They provided an estimate of $3700 to replace the coil.
We are actually considering replacing this piece of junk. Yes it will cost more than $3700 but we wouldn't have to deal with this anymore. They come out every year for something.
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