Just had a similar experience. Sent in my binos that were 5+ years old that had a cracked eye piece and 3 weeks later a box showed up with a brand new pair of binoculars! Awesome company, awesome customer service and i will be a Leupold customer for life!
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Glad I chose Leupold on my new LRP 4.5x14x50 scope. I had vortex and from the factory the illuminated reticle would sometimes work and just annoyed me. Been buying Leupold ever since. Some say they are behind their time but they are good at what they do and as long as that warranty is still going (I've never needed it unlike vortex and Nikon) and they do such a good job I'll be a customer for life.Last edited by scott.str; 06-06-2018, 08:19 AM.
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I have a 35 year old 3x9 Leupold rifle scope. Haven't shot the rifle in years and went to the range to zero. The scope adjustments don't seem to work any more. I was told it's not unusual for a scope to do that after sitting for so long. I'm going to contact Leupold and see if they'll warranty it. I bought it new in the early 80's.
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Originally posted by WRasco View PostWell Leupold has had my rangefinder since February. I called in March after shipping it in, they said it was not reparable but they would make me a deal on a new one. I paid them $100 and am still waiting for the new one to arrive...
I have emailed them a couple of time and they said they are waiting for the new models to arrive. Good thing I do not need it until September.
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Originally posted by texan16 View PostCongrats on your upgrade. This is all good news to me as well as I just mailed in a pair of $600 bino's last Friday to Leupold that the rubber eye piece had come off. I just want them repaired, but would thrilled if they give me a replacement pair or upgrade.
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Can’t beat Leupolds service. I sent 3 old pairs of binos to them and 2 scopes. They sent me all new glass and still have another box on the way.
I’ve got to be friends with some of the guys that work for Leupold if anyone has any issues or trouble feel free to message me to visit with someone on the inside.
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