Originally posted by bakin7005
View Post
Announcement
Collapse
No announcement yet.
Fast one at caddilac
Collapse
X
-
So for the dealership trying to pull a fast one: I bought my wife a ford expedition for mothers day. The local dealership agreed to fix a few small items on the vehicle (no floor mats, chip in windshield, missing AC vent, beat up window trim piece). It was delivered back to her by our salesman yesterday. The window chip was not touched, there are still no floor mats, and the window trim was installed incorrectly leaving screwdriver gouges down to bare metal on the passenger rear door, and somehow they got debris in the window seal rubber leaving scratches in the window tint. Needless to say, we will be taking it back!
Comment
-
The real problem is the amount of lost time associated with it not being done properly the first time. I can remember.... your truck is ready.. OK, I travel to the dealership, its not ready. We sorry we are going to have it ready for you tomorrow. OK, I will sit home and await your call. 24 Hrs later the phone rings your truck is ready.. OK, I travel to the dealership, its not ready....... repeat
Wilk
Comment
-
Originally posted by WCI View PostThe real problem is the amount of lost time associated with it not being done properly the first time. I can remember.... your truck is ready.. OK, I travel to the dealership, its not ready. We sorry we are going to have it ready for you tomorrow. OK, I will sit home and await your call. 24 Hrs later the phone rings your truck is ready.. OK, I travel to the dealership, its not ready....... repeat
Wilk
Comment
-
Several issues with going to the stealership, although if you are under warranty you sorta have to. One is, they employ only parts changers (for the most part) that have limited mechanical acumen. Second, they work on commission, so the faster they can wire and duct tape yours together, the quicker they can do the next one. They are trying to bill 15-20 hours a day so they can make fat stacks. I always open the hood when I go to pick mine up........amazing how many times I've found nuts/bolts laying under there and air boxes etc not installed back correctly. It's sad.
Comment
Comment