Do you think its too much to ask for a partial refund if:
1.) You were told you would be the only group staying at the lodge and hunting on the ranch but got there only to find out that not to be case. Then told that the person wasn't going to be hunting the same place only to later be actually riding in the vehicle dropping him off and picking him up.
2.) Told that there would not be any size restrictions but then later after arrival told that is not the case and asked to sign paperwork stating penalties for minimal restrictions.
3.) Told that you would meet at a certain time the next day but you get an email after 10 the night before your 5 hour road trip that its going to be 2 hours later than planned.
4.) After three days hunting with our group of 4 and including the other person that wasn't going to be there not one person even saw a doe or buck.
5.) You get offered to come back later in the season when you mention a partial refund. Only to have to ask for dates when none were offered as originally stated and then when you chose a date you are told that you should come later because the water is too high and probably will not go down in 3 weeks. That was only after never hearing anything back again.
My time is really worth more than the money and I really feel bad about the trip for the group I took with me. They looked forward to this trip the whole year. I feel like there is not special effort to get us back unless it just falls on a dates that don't get filled. I'm the one always having to initiate the contact.
What are some of the thoughts you guys have? Is it too much to ask for a partial refund in a situation like this?
Thanks,
Stephen
1.) You were told you would be the only group staying at the lodge and hunting on the ranch but got there only to find out that not to be case. Then told that the person wasn't going to be hunting the same place only to later be actually riding in the vehicle dropping him off and picking him up.
2.) Told that there would not be any size restrictions but then later after arrival told that is not the case and asked to sign paperwork stating penalties for minimal restrictions.
3.) Told that you would meet at a certain time the next day but you get an email after 10 the night before your 5 hour road trip that its going to be 2 hours later than planned.
4.) After three days hunting with our group of 4 and including the other person that wasn't going to be there not one person even saw a doe or buck.
5.) You get offered to come back later in the season when you mention a partial refund. Only to have to ask for dates when none were offered as originally stated and then when you chose a date you are told that you should come later because the water is too high and probably will not go down in 3 weeks. That was only after never hearing anything back again.
My time is really worth more than the money and I really feel bad about the trip for the group I took with me. They looked forward to this trip the whole year. I feel like there is not special effort to get us back unless it just falls on a dates that don't get filled. I'm the one always having to initiate the contact.
What are some of the thoughts you guys have? Is it too much to ask for a partial refund in a situation like this?
Thanks,
Stephen
Comment