So, back in December when we were all signing up for the great DirecTV promotion, has anyone actually gotten it applied on their bill yet? I have been on the phone with them twice now talking to 4 different reps and Supers on the matter. They all have said that they see in the notes from back in December where I was offered the promotion of $60 off per month for the next 12 months, but for some reason it was never applied to our account. Now, they say that they can't apply it since the promotion is over, unless it gets escalated and sent to the "back office" people, and they can approve it to be activated. So, here we are. I was told 10 days ago that someone would be contacting me in 7-10 days with a resolution to the matter and still nothing. Has anyone else run into this???
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