Announcement

Collapse
No announcement yet.

Leupold warranty & shout out (new Tioga binocs)

Collapse
X
 
  • Filter
  • Time
  • Show
Clear All
new posts

    Leupold warranty & shout out (new Tioga binocs)

    So my trusty 10 x 42 Cascade binocs had a sudden focus function issue in May. I contacted their customer service & was given the ok to mail them in to be looked at because of their lifetime warranty.

    Well yesterday a box arrived in the mail from Beaverton Oregon. I was totally expecting to see my old Cascades with a repair note, instead I found a brand new pair of Tioga BX-2 HD in the box.

    I tried them outside this morning & feels like a solid product with vivid & bright images thru the glass.

    I believe the Tioga product line has replaced the Cascade line starting earlier this year.

    Just wanted to share this good experience & thanks to Leupold.



    #2
    I had a similar experience.

    I had a rangefinder I thought was malfunctioning and sent it to them for repair. A couple weeks later I received a brand new one in the mail.

    It turned out to be user error. [emoji851]

    Comment


      #3
      It's how they keep a good reputation

      Comment

      Working...
      X