Originally posted by silentstalker92
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haha, reason i asked about age is this job frequently involves climbing on scaffolding and ladders (permanently affixed) on equipment. if your 55-65 and looking to get away from service writing, this maybe a deal breaker. again as a hiring manager, i wouldn't ask it, but on the green screen, why not.
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Originally posted by AntlerCollector View PostI will give you a little insight. I just talked to him. He may not want me to, but here is the quick version. He works for a car dealership. A lady came in and spoke Spanish. He was able to communicate with her enough to find out she had a vehicle towed in and needed to find out what it needed to run again. His technicians looked at it and determined the engine needed to be replaced. He called her and told her the bad news. She didn't have the money to replace the motor. So she was going to have a tow truck pick it back up. He told his techs to put the truck back together because she couldn't afford a motor and would come get it. Tow truck came and left with the truck. Now all this took place over a few days. She called him asking why the truck was in pieces. Well the technicians didn't put it back together. At this point he got his manager involved in an attempt to make this right. The manager told him to tell the lady she was going to have to pay for the parts to be put back on the truck. Even though the dealership did this. Well he said he couldn't tell this lady who cant afford to fix her vehicle in the first place that she was going to have to pay more money to put it back like she had it. So the manager called and told her. She said she couldn't pay. So that was that. Well he called the lady and told her he would come to her house when he got off work, and put the motor back together himself tonight for free. Sometimes you just have to treat people like people. He still has his job, but he wants to keep his integrity. If anyone has a career opportunity please let him know. Thanks
wish I could help ,
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Originally posted by AntlerCollector View PostI will give you a little insight. I just talked to him. He may not want me to, but here is the quick version. He works for a car dealership. A lady came in and spoke Spanish. He was able to communicate with her enough to find out she had a vehicle towed in and needed to find out what it needed to run again. His technicians looked at it and determined the engine needed to be replaced. He called her and told her the bad news. She didn't have the money to replace the motor. So she was going to have a tow truck pick it back up. He told his techs to put the truck back together because she couldn't afford a motor and would come get it. Tow truck came and left with the truck. Now all this took place over a few days. She called him asking why the truck was in pieces. Well the technicians didn't put it back together. At this point he got his manager involved in an attempt to make this right. The manager told him to tell the lady she was going to have to pay for the parts to be put back on the truck. Even though the dealership did this. Well he said he couldn't tell this lady who cant afford to fix her vehicle in the first place that she was going to have to pay more money to put it back like she had it. So the manager called and told her. She said she couldn't pay. So that was that. Well he called the lady and told her he would come to her house when he got off work, and put the motor back together himself tonight for free. Sometimes you just have to treat people like people. He still has his job, but he wants to keep his integrity. If anyone has a career opportunity please let him know. Thanks
Good for him for doing what was RIGHT and not what was POLICY (at work).
I hope he finds a new career and has many blessings...
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A little back ground info on me. Throughough my school career I was young and dumb yes I made great grades but I was much better at manual labor than spelling tests. So after high school I became a machinist. Did this for several years then my son came a long. It was a small shop and they didnt have any room for improvement. Having a new baby on the way I was sure to encounter more expenses. So I decided to go back to college. I saw a comercial for mechanics school and loved it. A year and half later I was graduating. Over 30 classes and not a single B. I then started changing oil trying to prove myself. I got the opportunity to diagnose vehicles and repair them and never looked back. I have had many great mentors in my life that have taught me a lot, but you cant teach integrity, hard work, or honesty
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Originally posted by tfrye View PostI understand that, just odd that's the first question asked rather than past experiences and so on.. No worries either way, if you were closer silentstalker92 I would have you come by the shop. Good luck!
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Originally posted by thorthunder View PostI sold service for a while. Hated it. People come in mad and usually leave mad.....
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Originally posted by AntlerCollector View PostI will give you a little insight. I just talked to him. He may not want me to, but here is the quick version. He works for a car dealership. A lady came in and spoke Spanish. He was able to communicate with her enough to find out she had a vehicle towed in and needed to find out what it needed to run again. His technicians looked at it and determined the engine needed to be replaced. He called her and told her the bad news. She didn't have the money to replace the motor. So she was going to have a tow truck pick it back up. He told his techs to put the truck back together because she couldn't afford a motor and would come get it. Tow truck came and left with the truck. Now all this took place over a few days. She called him asking why the truck was in pieces. Well the technicians didn't put it back together. At this point he got his manager involved in an attempt to make this right. The manager told him to tell the lady she was going to have to pay for the parts to be put back on the truck. Even though the dealership did this. Well he said he couldn't tell this lady who cant afford to fix her vehicle in the first place that she was going to have to pay more money to put it back like she had it. So the manager called and told her. She said she couldn't pay. So that was that. Well he called the lady and told her he would come to her house when he got off work, and put the motor back together himself tonight for free. Sometimes you just have to treat people like people. He still has his job, but he wants to keep his integrity. If anyone has a career opportunity please let him know. Thanks
Wow.... if I had a business, this is exactly the kind of people I would want to hire. That’s a heck of a story.
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