Originally posted by RMW
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Here is thing....FLIR is a Fortune 500 company and they aren't going anywhere, although it's worth noting their hunting optics division isn't that big. They are going to take care of their customers but there are times the customer service isn't going to be at the same level as a company like Pulsar that has 1/40th as many employees as FLIR. They are just a huge company and sometimes they operate that way. I would personally have no problem buying a FLIR. The only major brand I won't personally buy right now is an ATN. With all that said, yes Pulsar has by far the best customer service and they beat FLIR like a red headed step child in that department.
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