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Old 03-15-2017, 01:02 PM   #1
Kevin Smith
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Default A ups rant..

We were in St. Pete Fla. last week when I got home I noticed a package on the front porch, it was to my address but in Houston, I called the company that sent it to let them know the problem, they sent ups out to pick up the package and it's on my front porch again. After talking to the company who sent it they said it was supposed to go to Austin and I explained this to the driver who picked it up. What gives? I'm about to trash it...
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Old 03-15-2017, 01:31 PM   #2
tgil
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We got three packages delivered to my PO Box that were addressed to someone in NJ, with the same name but spelled differently. Called the shipper, the first time, and offered to return. We were told it would cost them more to do that, we could just keep them. Two weeks later, happened again. SMH. I can't imagine how often this happens with all of the online orders made these days.
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Old 03-15-2017, 01:34 PM   #3
Triple 7
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It could happen once a week and it would still be better service than the post office
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Old 03-15-2017, 01:35 PM   #4
Tx_Wader
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Kevin what's in the package? Might be a brand new something that you really really want.
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Old 03-15-2017, 01:36 PM   #5
MySRT8U
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Sooooooooooo. What's in the box?


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Old 03-15-2017, 01:37 PM   #6
Kevin Smith
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Quote:
Originally Posted by Triple 7 View Post
It could happen once a week and it would still be better service than the post office
I've personally never had a problem with the post office. I told the driver what the company told me and he acted like he understood. I guess not.
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Old 03-15-2017, 01:38 PM   #7
Kevin Smith
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Quote:
Originally Posted by MySRT8U View Post
Sooooooooooo. What's in the box?


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i didn't open it. I'm a good dude.
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Old 03-15-2017, 01:44 PM   #8
Kevin Smith
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It's probably something I'd never need. It's from a company that sells latex so who knows.. The box is too big to be you know what, but who knows? If they don't pick it up I'll sell it. The package is vibrating so I didn't bring it in the house.. That worries me..
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Old 03-15-2017, 01:51 PM   #9
arcfiddler
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inflate-a-mate? Ha Ha. I have absolute He** with FedEx. Guess one is better than the other in certain areas.
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Old 03-15-2017, 01:52 PM   #10
MySRT8U
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Quote:
Originally Posted by Kevin Smith View Post
i didn't open it. I'm a good dude.


You'll trash it but you won't open it first? Lol


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Old 03-15-2017, 02:04 PM   #11
kcmarullo
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I have troubles with Fed-EX they pretty much suck !!
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Old 03-15-2017, 02:26 PM   #12
dauphlp
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Quote:
Originally Posted by Kevin Smith View Post
i didn't open it. I'm a good dude.
It's also a federal offense
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Old 03-15-2017, 02:31 PM   #13
Kevin Smith
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Quote:
Originally Posted by dauphlp View Post
It's also a federal offense
yeah, they are on their game....
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Old 03-15-2017, 02:35 PM   #14
Randy
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I got a good one..

Last week I found three UPS packages propped up against a random tree in the pasture behind my house. I guess they couldn't find my house ( even though they had to drive past it) and just kicked them out and hoped for the best. That's a 350 acre pasture lucky I even found them.
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Old 03-15-2017, 02:51 PM   #15
Flex
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The people that used to live in our house are apparently too stupid to update their shipping info on amazon. Probably received 30 packages in the last two years we had to go return. It is ridiculous at this point. You would think eventually they would wonder why they are not getting any of their stuff?
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Old 03-15-2017, 02:55 PM   #16
pervis
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To ups defense, I work for them and have done every position and see it from all angles. Number 1 your ups driver works his tail off. You wanta talk blood sweat and tears, no ac in those trucks most are manual transmission and date back to the 70s. The job is very intense. Our supervisors remind us daily of what wonderful piles of garbage we are while they get a nice bonus every year based on our (the drivers) performance. So for the guys who live way off the pavement or if your house is hard to find, if u have a delivery coming are you doing anything to help? Do u have a tote outside to put your packages in? Do u have any kind of marker marking your house even orange tape on a tree.. trust me I did pkg delivery for over 10 plus yrs. Your driver knows stuff to help them find the hard to get to places. Then maybe was your regular driver on vacation? We're human too and need time for a break for our own families and sanity. Like I said I see this from all angles... so if u have something on your porch and u want it picked up did u schedule a pick up, or was your driver doing you a favor by just picking it up? Did you write return to sender on it? How is ups supposed to determine where it belongs other than. The original shipping label? Not saying anybody is wrong or right, but there's many things that people just assume it's ups's fault or the drivers. Guys your Brown driver is one of the hardest working individuals you will ever come across. Personally I have in 20yrs. It's simple, but at the same time it's not. Drivers cannot read customers minds, and not every delivery driver is a seasoned driver who knows their customers on their routes personally. Strike up a conversation with your ups driver, we re usually very friendly and will go to any lengths to accommodate our customers. And bottles of water or a soda for some caffeine during the hot summer heat will save your driver's life at times. Hopefully that helps.
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Old 03-15-2017, 02:56 PM   #17
Gunnyart
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I've sold 10,000 T-Mate mounts many of them shipped and almost exclusively with the USPS and they have yet to fail to deliver...

Now quick, where's some wood to knock on.
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Old 03-15-2017, 03:15 PM   #18
Lynn21
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Open it first....
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Old 03-15-2017, 03:21 PM   #19
MySRT8U
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Quote:
Originally Posted by dauphlp View Post
It's also a federal offense


So don't post about it when you open it, but it would be dumb to throw a package away not knowing what's in it.


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Old 03-15-2017, 03:30 PM   #20
adam_p
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Quote:
Originally Posted by pervis View Post
To ups defense, I work for them and have done every position and see it from all angles. Number 1 your ups driver works his tail off. You wanta talk blood sweat and tears, no ac in those trucks most are manual transmission and date back to the 70s. The job is very intense. Our supervisors remind us daily of what wonderful piles of garbage we are while they get a nice bonus every year based on our (the drivers) performance. So for the guys who live way off the pavement or if your house is hard to find, if u have a delivery coming are you doing anything to help? Do u have a tote outside to put your packages in? Do u have any kind of marker marking your house even orange tape on a tree.. trust me I did pkg delivery for over 10 plus yrs. Your driver knows stuff to help them find the hard to get to places. Then maybe was your regular driver on vacation? We're human too and need time for a break for our own families and sanity. Like I said I see this from all angles... so if u have something on your porch and u want it picked up did u schedule a pick up, or was your driver doing you a favor by just picking it up? Did you write return to sender on it? How is ups supposed to determine where it belongs other than. The original shipping label? Not saying anybody is wrong or right, but there's many things that people just assume it's ups's fault or the drivers. Guys your Brown driver is one of the hardest working individuals you will ever come across. Personally I have in 20yrs. It's simple, but at the same time it's not. Drivers cannot read customers minds, and not every delivery driver is a seasoned driver who knows their customers on their routes personally. Strike up a conversation with your ups driver, we re usually very friendly and will go to any lengths to accommodate our customers. And bottles of water or a soda for some caffeine during the hot summer heat will save your driver's life at times. Hopefully that helps.
While I appreciate my UPS delivery driver, he's a good guy and we bs when he comes by, but none of your post pertains to OPs situation.
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Old 03-15-2017, 04:00 PM   #21
pervis
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Read my post again. It addresses packages being picked up and then coming right back to you.
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Old 03-15-2017, 04:08 PM   #22
GarGuy
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Quote:
Originally Posted by pervis View Post
Read my post again. It addresses packages being picked up and then coming right back to you.
Read OPs post again. he said he explained it to the driver.
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Old 03-15-2017, 04:14 PM   #23
tradtiger
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Maybe drop dead fred will post and provide more insight from a driver perspective.
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Old 03-15-2017, 05:17 PM   #24
pervis
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The driver could of done his job, you never know.. when a pkg is picked up as a return or a reroute, we will pick them up scan them and have to turn them into the clerk in the building at the end of the day. If the driver forgot to clerk the pkg then it would be the fault of the driver, if the driver did clerk it for a reroute and it came back then it would be the clerks fault. The only way the destination on a package will change is going thru our clerks in our buildings to have a new shipping label processed for them. Otherwise it will come right back to you. The shipping label is the end destination for the package. We as drivers have no possible way to reprint and relabel where the packages go. That job is up to our clerks. There's too many moving elements to point a finger at any one person. I can tell you though the drivers take the brunt of all if it. I no longer drive package car do home business deliveries, I drive cross Country, Sleeper team. Hauling our truck containers from hub to hub. Everyone makes mistakes, just trying to help u guys get a better understanding as to what it takes for the drivers who make one single delivery, let alone 300 a day. Each pkg is important to us believe it or not
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Old 03-15-2017, 05:19 PM   #25
rtp
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As rants go this is pretty weak sauce.
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Old 03-15-2017, 05:22 PM   #26
meltingfeather
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big deal...
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Old 03-15-2017, 05:30 PM   #27
flatlander
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Quote:
Originally Posted by pervis View Post
To ups defense, I work for them and have done every position and see it from all angles. Number 1 your ups driver works his tail off. You wanta talk blood sweat and tears, no ac in those trucks most are manual transmission and date back to the 70s. The job is very intense. Our supervisors remind us daily of what wonderful piles of garbage we are while they get a nice bonus every year based on our (the drivers) performance. So for the guys who live way off the pavement or if your house is hard to find, if u have a delivery coming are you doing anything to help? Do u have a tote outside to put your packages in? Do u have any kind of marker marking your house even orange tape on a tree.. trust me I did pkg delivery for over 10 plus yrs. Your driver knows stuff to help them find the hard to get to places. Then maybe was your regular driver on vacation? We're human too and need time for a break for our own families and sanity. Like I said I see this from all angles... so if u have something on your porch and u want it picked up did u schedule a pick up, or was your driver doing you a favor by just picking it up? Did you write return to sender on it? How is ups supposed to determine where it belongs other than. The original shipping label? Not saying anybody is wrong or right, but there's many things that people just assume it's ups's fault or the drivers. Guys your Brown driver is one of the hardest working individuals you will ever come across. Personally I have in 20yrs. It's simple, but at the same time it's not. Drivers cannot read customers minds, and not every delivery driver is a seasoned driver who knows their customers on their routes personally. Strike up a conversation with your ups driver, we re usually very friendly and will go to any lengths to accommodate our customers. And bottles of water or a soda for some caffeine during the hot summer heat will save your driver's life at times. Hopefully that helps.
I have a kick butt UPS driver on my route here in Corpus, FedEx is okay but that dude is NEVER busting tail like Roel the UPS guy. I have a standing order that when the UPS truck pulls up during the summer months somebody in the warehouse better grab one cold Gatorade and two cold bottles of water to hand off to that guy.

With that being said, the address label (if I'm following the OP) was for his address in another city, so maybe they should have just read the dang label?

For what it's worth some vendors still send packages to our old business address and our UPS guy catches them and gets them to me, he is worth his weight in gold.
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Old 03-15-2017, 05:32 PM   #28
flatlander
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Quote:
Originally Posted by MySRT8U View Post
So don't post about it when you open it, but it would be dumb to throw a package away not knowing what's in it.


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Considering that I've had gold and silver coins sent to me from dealers (very incognito packaging) there is NO WAY I'd throw it away without looking inside.
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