We recently purchased 2 commanders with solar panels. We set them up 2 months ago and then was told they needed a firmware update because the picture quality was horrible. Well we are still having issues of not so good picture quality and only getting maybe 2 pictures in the morning when there are 20 plus animals out in front of the cameras til 9am. Has anyone had issues with them. I have tried to call Snyper and get help but now they are not answer the phones or emails. Feedback would be great. Thanks
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Originally posted by ultrastealth View PostI've had two of them, and not had problems. Yea, they aren't answering the phone these days, and that has me concerned.
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We are running 1 older 3g and three 4G. The only problem I’m having is cows torn the antennas off one. My cell service fluctuates bad at different times of the day and if the deer are there when it’s poor it just works like a regular camera and won’t send the pictures.
I have had to get help on a couple occasions from them and they were always willing to help.
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Originally posted by Gunnyart View PostWe are running 1 older 3g and three 4G. The only problem I’m having is cows torn the antennas off one. My cell service fluctuates bad at different times of the day and if the deer are there when it’s poor it just works like a regular camera and won’t send the pictures.
I have had to get help on a couple occasions from them and they were always willing to help.
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Originally posted by Bayouboy View PostSnyper’s issue is customer service. One person working it. And, you almost always have to leave a message and wait for a return call. Other than that I have had good luck with my camera.
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