Just gets better with my local Ram Dealer!

[12RingKing]

I hour labor. Typically it's $120 an hour and the diagnostics probably took the minimum.

[Old Bald Guy]

Just the facts:
You have an issue with your truck and call the dealer.
Service manager says he THINKS it may be covered under a recall.
You drop the truck off and they diagnose the problem but it turns out to be a different issue not covered under the recall.
You decide to fix it yourself rather than have them do it.
They charge you $129 for their time/diagnosis.

Seems fair to me.

[RiverRat1]

Did this get resolved?

[Traildust]

This with fix that dash light. It will probably go off in another couple weeks, the reappear the following month.

https://m.uline.com/h5/r/www.uline.com/Product/Detail/S-2775BL/Inventory-Labels/Blank-Inventory-Circle-Labels-Black-1-1-2?pricode=WB0527&gadtype=pla&id=S-2775BL&gclid=CjwKCAjwt8rMBRBOEiwA2F2biAU7ucDPctxjZZvyIsgIFmWSD5j-wTonLHlas5l5C-1w6bVQP56BgBoC3fEQAvD_BwE&gclsrc=aw.ds

[Fishndude]

They don't look at it for free bud...

^^^^

Are you "that guy"?

[Thumper]

They don't look at it for free bud...

Bait and switch, $1200 for the repair that takes 10 min to fix, then charges you $129 for not taking the bait. Yep that's a dealership.

And they didn't tell you what needed to be fixed, just the fix cost $1200.

[Texas8point]

Just the facts:
You have an issue with your truck and call the dealer.
Service manager says he THINKS it may be covered under a recall.
You drop the truck off and they diagnose the problem but it turns out to be a different issue not covered under the recall.
You decide to fix it yourself rather than have them do it.
They charge you $129 for their time/diagnosis.

Seems fair to me.

If I drop it off for a warranty issue and the dealer finds out the vehicle is not under warranty, they should call before any charges are accumulated to let me know.

I dropped mine off for a noise, Auto-Nation Dodge in Houston called and told me it was out of warranty and the diagnostic fee would be $*** for them to find out the problem. I picked it up for zero dollars.

[bwssr]

also...if they ran a diagnostic test, ask for a print out, and match it to you VIN...before you leave