You might try shortening the hose length to make it impossible to get out of the pool. I understand this may mean that the cleaner won't reach the whole pool, but it shouldn't beong enough to exit the pool Also, make sure the backup valve is engaging and working properly. Sometimes if you put the backup valve closer to the cleaner itself it will have a harder time climbing the stairs. If you are going to shorten hose length, do it from the wall side first (that way if it doesn't work you can remove some hose length between the cleaner and backup valve and the back up valve will be closer to the cleaner).
It's the best pressure side cleaner on the market, but hard corners and beach entries give all cleaners trouble.
That's pretty funny. My 360 will go to the surface but I have never seen it leave the pool. It is quite a sight to see that thing go to the top of the coping then make a hard turn and go back down....or even ride the edge of the coping/waterline.
You might try shortening the hose length to make it impossible to get out of the pool. I understand this may mean that the cleaner won't reach the whole pool, but it shouldn't beong enough to exit the pool Also, make sure the backup valve is engaging and working properly. Sometimes if you put the backup valve closer to the cleaner itself it will have a harder time climbing the stairs. If you are going to shorten hose length, do it from the wall side first (that way if it doesn't work you can remove some hose length between the cleaner and backup valve and the back up valve will be closer to the cleaner).
It's the best pressure side cleaner on the market, but hard corners and beach entries give all cleaners trouble.
Let me know what happens.
Great info thanks! Any tips for stairs? That's where mine seems to get hung up. Or same concept?
You might try shortening the hose length to make it impossible to get out of the pool. I understand this may mean that the cleaner won't reach the whole pool, but it shouldn't beong enough to exit the pool Also, make sure the backup valve is engaging and working properly. Sometimes if you put the backup valve closer to the cleaner itself it will have a harder time climbing the stairs. If you are going to shorten hose length, do it from the wall side first (that way if it doesn't work you can remove some hose length between the cleaner and backup valve and the back up valve will be closer to the cleaner).
It's the best pressure side cleaner on the market, but hard corners and beach entries give all cleaners trouble.
Let me know what happens.
Great tips, thanks for the input. I did notice a crack in the backup valve, I think this may be my problem as it just started doing this, previously it did it every now and then.
Great info thanks! Any tips for stairs? That's where mine seems to get hung up. Or same concept?
For stairs it's almost always the teeth on the wheel are worn down. New bearings, tires, and wheels and it should climb about anything (assuming it has good flow).
Op - cracked backup valve very very likely has something to do with it. You can buy just the casing for the valve (without the gears) for much cheaper, or just buy a new valve.
For stairs it's almost always the teeth on the wheel are worn down. New bearings, tires, and wheels and it should climb about anything (assuming it has good flow).
Op - cracked backup valve very very likely has something to do with it. You can buy just the casing for the valve (without the gears) for much cheaper, or just buy a new valve.
Good luck and happy swimming.
Thanks for the heads up! Location? I am sure some of us would reach out to you for service.
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